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About

Discord is a free game communications app designed for both desktop and mobile platforms. Millions of players use the popular game platform every day to chat with friends over voice or text, or even stream gameplay in crystal clear quality for other Discord users. Not only can you organize a voice/text party in seconds, you can also use the service to find other players/teammates, search for certain types of groups/activities, or just talk games during your off time. The best part is that Discord is not designed for any specific genre or type of game; you can use it to coordinate communications for any game imaginable!

About

Element is a secure communications platform built on Matrix: a decentralised and end-to-end encrypted protocol. Bring your teams together, boost productivity and workplace satisfaction, while retaining complete ownership of your data. Element is a leader in the Forrester Wave: Secure Communications report. Easily collaborate with your partners, suppliers or clients with video calls and instant messaging: like email for the 21st century. You can even connect your Slack, MS Teams, WhatsApp accounts. On the other hand Element can be closed for high security environments using secure border and cross domain gateways, and even air-gapped deployments. Being built on Matrix, there is no single point of failure for the network thanks to the decentralised network architecture, making it perfect for mission-critical environments. Please contact us to explore how your business can benefit from Element.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Discord for business, companies, and small teams. Any organization, large or small, that wants live chat and an alternative to Slack

Audience

For enterprises and governments that want secure communication and flexible federation, protected by end-to-end encryption.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free for core features
$4.99/month for Nitro Classic
$9.99/month for Nitro
Free Version
Free Trial

Pricing

$5 Per Monthly Active User
Flexibility between self-hosted or fully-managed in the cloud, with additional collaboration add-ons and bridges available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.6 / 5
ease 4.9 / 5
features 4.7 / 5
design 4.7 / 5
support 4.6 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.6 / 5
features 4.8 / 5
design 4.8 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Discord has been one of the easiest ways to keep communication organized, especially when there are a lot of people involved. Instead of having everything mixed into one giant group chat, you can create separate channels for different teams, projects, or topics. That alone makes conversations way easier to follow. What I like most is how flexible it is. If a quick message isn't enough, you can jump into a voice channel, start a video call, or share your screen within seconds. Communication feels a lot more natural compared to constantly scheduling meetings or sending long email threads back and forth.
  • There are several things that I like about this platform, mainly due to the high communication that it has provided for me and my company. The things that I have liked the most have been: 1- With the help of this platform, I have been able to maintain a much more versatile and broad communication within my work team and within my entire company. With the help of this platform, I have been able to create a channel where all my employees can access and communicate with each other. It is important to highlight that I have loved the way in which I can create new chat rooms within this channel. This allows me to divide the work teams. This means that the marketing team and the sales team will be able to communicate separately and thus be able to have an order within the members of each communication channel. I love the way in which I can organize all my employees in different channels. 2- Another feature that I liked is that this platform provides me with unbeatable quality in video and audio transmissions. Each communication channel has the ability for one of the members to transmit the screen of their device, or use their camera. It is important to highlight the excellent quality with which this process is carried out. The video quality is quite noticeable and surpasses any other communication platform. 3- I also liked that this platform has a real-time chat service. In this way, all members of a communication channel can communicate with each other and share all kinds of ideas, information or data. The channel works in real time, each of the messages are reflected in real time, and this helps to maintain constant communication. The chat is also interactive, since it allows you to send any type of stickers, emojis, images, or videos. 4- The way Discord works on mobile devices is also something I should highlight, as this platform provides me with a mobile app, it is quite complete and offers background operation which helps to maintain communication while I perform other tasks on my device.
  • The first thing I like about the Discord platform is that it is a very easy to use platform, you can easily connect with anyone, and you can join any call that is being made in any of the groups created within any of the channels. in which you are joined, you can turn on the camera during that call, you can interact through the various chats that exist within each channel. Another positive thing is that discord allows you to create a custom channel, you can add Bots within each Discord channel, you can customize the sub-channels, you can view a live stream within each Discord channel, also, I love being able to use Discord on background, this way I can use other apps while communicating with different people within Discord. I love the general interface of Discord, it helps a lot that it's comfortable and easy to use, plus there is no limit to the number of channels you can join.
  • Discord is an incredible platform to be able to customize the way you communicate with different people, one of the main positive features that Discord has is that this platform has a long limit when it comes to adding channels, you can join different channels to communicate with different people in the number of channels you join, in addition, there will also be no limits on the number of messages or content that you can share through any communication channel within Discord. Another positive effect that this platform has is that you can completely customize your profile within Discord, this profile can be customized by adding your social networks or primary contact information, in addition, you can also link some third-party applications to the platform so that others can see what are you playing, that you are listening to music or some other activity. Another positive feature that I must highlight about this platform is the video transmission and audio transmission, the Videos transmitted within each communication channel are of a quite good quality, you will be able to configure the transmission quality before starting it, in addition, you will be able to configure each communication channel, you can configure the volume of the audio transmission or the quality in which you want to see a video transmission, it is important to highlight that the video transmission within each channel resources of the device, you can start a transmission from your computer without affecting the performance of your device. Discord also has an excellent notification system, this system allows you to receive alerts every time a new message is shared within a joint communication channel, in addition, it will also send you notifications when you receive a new call request or direct message.
  • Discord offers a solid foundation for chat, video, and voice options. There are also several channel options that are independently able to be managed, allowing for customizable notifications on everything. The web app, mobile app, and desktop app all work well, which is rare!

Cons

  • Notifications can get overwhelming when you're part of multiple active servers. The file upload limits can also be frustrating when trying to share larger documents or media files.
  • I will mention the things that I did not like about Discord: 1- The first thing I did not like is that even though this platform allows you to transfer or upload any type of file within any communication channel, there is a limit on the weight of the file that you can upload to this Chat channel, I am quite negative, as it greatly limits the quality of the images. As well as it greatly limits the maximum weight that you can use for each file or document that you want to share with your colleagues, I would love for this weight limit for each of the files to be much more extensive so that I can transfer or share files with my colleagues in a much higher way. 2- Another thing I didn't like about this platform is that even though you can create specific channels for all types of company sectors, and thus divide the teams, you can't modify the general interface of each of the communication channels previously created for your work team. It would be amazing to be able to modify the general interface of a created channel, so we can modify the interface of the Team Chat, and much more. 3- Even though the screen broadcasts that are made within each communication channel are made through a fairly good video quality, I didn't like the fact that this video quality can't be reduced, since this video quality depends a lot on having a good Internet connection at all times to enjoy a fluidity in this video broadcast. Therefore, if you plan to make a video broadcast on one of the channels you have created, you must make sure that it has a fairly good Internet connection.
  • The first negative aspect is that Discord has a lot of features that were only available using a Nitro version, there are a lot of features like stickers, emojis, you can't share a video with such a high weight within Discord channels, you can't share images that have such a high resolution Discord Nitro. I also don't like that Discord doesn't have any kind of free trial for it, its pricing is completely accessible to all users, but I would love a Discord Nitro free trial to exist.
  • The first negative thing that I managed to perceive about this platform is that it does not have an extensive limit when it comes to sharing images or Videos within the Chat channels, currently you can share images of very low resolution and with a low weight, in addition, You can share it Videos so extensive, since to access these functions and limits so extensive you must subscribe to a Nitro plan within Discord. It is important to highlight that the plans within this platform are not expensive at all, however, it seems to me something quite negative that people have to pay additional money to share some type of image or video, in addition, users will not be able to share stickers either custom emojis or emojis within Chat channels if you don't have a Nitro subscription, it makes communication and diversification between communication channels quite simple.
  • I have noticed when my desktop app is open that the mobile app will not send notifications, so I do sometimes miss items if I've accidentally left it open and walked away from my desk. It's obviously a minor inconvenience though.

Pros & Cons from Real Users

Pros

  • Pricing: based on our inquiries and after comparing with the closest competitors, the price was on average 30% lower for the same or better set of options. Communication: at every stage, from the presale to the solution of everyday problems, there is always a person who can listen to your question, knows how to help you, what to suggest or find someone who can. Design: from the point of view of the code, a very modern project that uses the latest trends in development, does not stop developing and improving. from the point of view of design, everything is made as native and understandable for users as possible. Security: not one of the few solutions that offers a really high-quality level of security that does not burden users and the system, and does not reduce the functionality of the product itself. Features: the system is very amenable to customization and scaling, supports all the platforms we need, and also integrates with all corporate services. Even if a certain tool does not have enough functionality for you, it can be added through a feature request. Ease: at the beginning of operating the product, you need to understand the basic logic of the architecture and the principles of operation, but after some time you will feel very comfortable in administration and management. Customization: one of the developers said that you can customize anything, but it turned out that it is really so. And that's cool!
  • Its instant messaging service works flawlessly with hundreds of onboarded co-workers. File or document sharing is very useful. You can share reports and tasks from the same screen. It's available on cross-platform which makes it very practical for team communication.
  • Element platform is reliable and easy to use. The UI design is intuitive. Secure and encrypted messaging. Works on any IOS and web platforms. Helps to boost team collaboration in small businesses. Cost-effective enterprise plans.
  • - simple, intuitive interface - strict security - Web client, Android client available - Active community
  • #1- The Riot.im is available on cross-platform. #2- Secure and great privacy features to start instant communications. #3- One centralized platform to communicate with the inbound team.

Cons

  • Due to the high speed of project development, sometimes the documentation does not have time to be updated, which can sometimes be misleading. However, this is easily remedied by communicating with the development team. In the same reason you can sometimes collide with small bugs, usually the fix is ready within a week.
  • Its user interface makes difficult in its usability.
  • The large file share is not possible on the Element tool.
  • - strict security (if one forgets password, past secure postings are lost) - not as widely known as WA or FBmgr
  • #1- We had an overall positive experience with it.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Discord
Founded: 2015
United States
discordapp.com

Company Information

Element
Founded: 2017
United Kingdom
element.io

Alternatives

Pumble

Pumble

CAKE.com Inc

Alternatives

Pumble

Pumble

CAKE.com Inc
Microsoft Teams

Microsoft Teams

Microsoft
AWS Wickr

AWS Wickr

Amazon
AWS Wickr

AWS Wickr

Amazon

Categories

Categories

Internal Communications Features

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Messaging Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Chat Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication Features

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Screen Sharing Features

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

eSports Management Features

Communication Tools
Customizable Branding
Event Scheduling
League Management
Promotional Tools
Revenue / Monetization Tools
Team Management
Tournament Management
Winner Rewards / Prizes

Internal Communications Features

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Messaging Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Chat Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication Features

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Employee Communication Tools Features

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Video Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Integrations

Cal ID
BoostBerry
CrawlChat
Doppel
Eklipse.gg
Firebot
Franz
Fyno
Height
Jestor
Kleene
LaVague
NativeForms
Quickchat AI
Rambox
Sonnet
SuprSend
Vectorize
dlvr.it
hoo.be

Integrations

Cal ID
BoostBerry
CrawlChat
Doppel
Eklipse.gg
Firebot
Franz
Fyno
Height
Jestor
Kleene
LaVague
NativeForms
Quickchat AI
Rambox
Sonnet
SuprSend
Vectorize
dlvr.it
hoo.be
Claim Discord and update features and information
Claim Discord and update features and information
Claim Element and update features and information
Claim Element and update features and information