Related Products
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About
Dipa is a conversational AI platform that refers to the IPA software (Intelligence Process Automation) and consists of many conversational functionalities and personal micro services for employees (VPA, virtual private assistant) and customers (VCA, virtual customers assistant). Supports your employees when they switch to working from home. Makes their lives more comfortable and happy. Saves up to 80% of time spent by employees in IT systems. Significantly decreases the level of IT support expenses, salary and training expenses. Increases your business efficiency and effectiveness, as well as the speed of business processes. By having the dialog with a user, DIPA supports him in his daily routine, answers questions on business processes, provides required information and supports operations in IT systems. Dipa is integrated with ITSM systems or even can solve simple IT incidents itself working 24x7.
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About
Hoory is an innovative AI-powered virtual assistant designed to streamline customer communications and overcome the challenges associated with customer service. Operating 24/7 without delays, Hoory AI ensures a flawless user experience, eliminating the frustrations commonly found in customer service interactions.
This advanced tool empowers businesses to create an unparalleled customer service system, enhancing efficiency and reducing costs. Hoory AI also improves the experience for support agents with its seamless communication facilitated through a shared inbox feature.
By leveraging the power of conversational AI, machine learning, and natural language processing, Hoory AI opens the gateway to the future of customer service. It automates repetitive tasks, delivers instant responses, and provides personalized experiences for customers, addressing the challenges businesses face in managing customer inquiries effectively and efficiently.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Call centers and companies in need of a conversational AI platform to support their operations in IT systems
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Audience
Companies looking for a solution to improve the speed and quality of their customer support and decrease service costs
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$6 per month
Personal Plan: $6 per agent
Startup Plan: $16 per agent Team Plan: $26 per agent Business Plan: $42 per agent
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationDipa
Russia
dipa.tech/eng.html
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Company InformationHoory AI
United States
www.hoory.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Conversational AI Features
Code-free Development
Supported
Contextual Guidance
Not Supported
For Developers
Not Supported
Intent Recognition
Not Supported
Multi-Languages
Supported
Omni-Channel
Supported
On-Screen Chats
Supported
Pre-configured Bot
Supported
Reusable Components
Supported
Sentiment Analysis
Supported
Speech Recognition
Supported
Speech Synthesis
Not Supported
Virtual Assistant
Supported
Chatbot Features
Call to Action
Supported
Context and Coherence
Supported
Human Takeover
Supported
Inline Media / Videos
Not Supported
Machine Learning
Supported
Natural Language Processing
Supported
Payment Integration
Supported
Prediction
Not Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Not Supported
Conversational Marketing Features
Appointment Scheduling
Supported
Audience Segmentation
Not Supported
Chatbot
Supported
Email Automation
Supported
Group Messaging
Not Supported
Human Handover
Supported
Lead Distribution
Supported
Lead Qualification
Supported
Mobile Messaging
Not Supported
Multi-Channel Communication
Supported
Product Recommendations
Supported
Video Chat
Not Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Proactive Chat
Supported
Screen Sharing
Not Supported
Third Party Integration
Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Not Supported
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Integrations
Facebook Messenger
Supported
Telegram
Supported
WhatsApp
Supported
LINE
Not Supported
SAP Cloud Platform
Supported
Slack
Supported
Viber
Supported
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Integrations
Facebook Messenger
Supported
Telegram
Supported
WhatsApp
Supported
LINE
Supported
SAP Cloud Platform
Not Supported
Slack
Not Supported
Viber
Not Supported
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