Audience

Call centers and companies in need of a conversational AI platform to support their operations in IT systems

About Dipa

Dipa is a conversational AI platform that refers to the IPA software (Intelligence Process Automation) and consists of many conversational functionalities and personal micro services for employees (VPA, virtual private assistant) and customers (VCA, virtual customers assistant). Supports your employees when they switch to working from home. Makes their lives more comfortable and happy. Saves up to 80% of time spent by employees in IT systems. Significantly decreases the level of IT support expenses, salary and training expenses. Increases your business efficiency and effectiveness, as well as the speed of business processes. By having the dialog with a user, DIPA supports him in his daily routine, answers questions on business processes, provides required information and supports operations in IT systems. Dipa is integrated with ITSM systems or even can solve simple IT incidents itself working 24x7.

Integrations

Ratings/Reviews

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Company Information

Dipa
Russia
dipa.tech/eng.html

Videos and Screen Captures

Dipa Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Online

Dipa Frequently Asked Questions

Q: What kinds of users and organization types does Dipa work with?
Dipa works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Dipa support in their product?
Dipa supports these languages: English.
Q: What kind of support options does Dipa offer?
Dipa offers support via online.
Q: What other applications or services does Dipa integrate with?
Dipa integrates with: Facebook Messenger, SAP Cloud Platform, Slack, Telegram, Viber, and WhatsApp.
Q: What type of training does Dipa provide?
Dipa provides training in the form of documentation, live online, and in person.

Dipa Product Features

Conversational AI

Virtual Assistant Not Supported
Intent Recognition Not Supported
On-Screen Chats Not Supported
Code-free Development Not Supported
Speech Recognition Not Supported
For Developers Not Supported
Omni-Channel Not Supported
Multi-Languages Not Supported
Speech Synthesis Not Supported
Sentiment Analysis Not Supported
Contextual Guidance Not Supported
Pre-configured Bot Not Supported
Reusable Components Not Supported