DingTalk vs. TalkBox Comparison


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About DingTalk, an innovative teamwork App by Alibaba Group. A powerful communication and collaboration platform used by millions of enterprises and organizations. By using latest mobile and cloud technology, DingTalk provides message, voice and video communication, workflow management and office automation functions to teams and enterprises of various sizes. With a built-in enterprise address book, users can easily initiate chats or voice and video conference as well as secured group chats with members of their organization. DingTalk is a powerful all-in-one teamwork platform: [Team Space]: DingTalk provides multiple powerful tools for teamwork, including company address book based group chat, message read/unread status, team document sharing, message to task/meeting/notification conversion, etc. [Task Management]: Manage all your tasks, meetings, and events easily, and synchronize your local calendar events into a unified schedule view.	About CONNECTING YOU TO YOUR AUDIENCE More than just a multi-channel communications engine, TalkBox can drive database acquisition, the growth and value of your database and identify and retain your best customers. We achieve this through personalised, relevant automated communications and journeys that drive customer behaviour. The TalkBox application is a powerful tool, but simple to use. It allows the creation of compelling campaigns simply made, with our powerful editing tool that’s as straightforward as drag and drop. Whether you use one channel or a sequence of email, SMS, social and web; TalkBox helps you connect to your audience. The true power of TalkBox is realised with our automated communications that drive your business without you lifting a finger, delivering time back to you. & more
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies looking for a enterprise communication and collaboration platform that allows remote working communication without interruption	Audience Companies looking to drive database acquisition, growth and value of their database and identify and retain best customers
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 3.0 / 5 ease 3.0 / 5 features 3.0 / 5 design 3.0 / 5 support 3.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros To be honest nothing to like and forced to use it since my company use it. For personal business i use lark which have better interface, Instant message. Ding message. Video conf. Document collaboration. Easy to use for individual, and has a widely used mPASS platform for B2B service. Cons -Weird UI flow -Half baked translation -The operation and to things not consistent. -Their so called AI translation so broken that the template you download can only be use for original language. Etc their english translation broken so you download the Chinese template but when you upload it wont because DingTalk in english so you need to DingTalk language to Chinese then only uploaded template will work then you need to change back DingTalk language to English. Too much control of staff status, like read or unread messages/tasks/documents.
Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Alibaba United States us.alibabacloud.com	Company Information Impact Data Founded: 2000 Australia www.impactdata.com.au
Alternatives Lark ByteDance	Alternatives ebbo
Wukong DingTalk	Ex-Human
QwenWork Alibaba	BrightTALK
PicoClaw	Expedify
CrashSight WeTest View All	Appier AIQUA Appier View All
Categories Collaboration Supported Messaging Supported Team Chat Supported	Categories Customer Engagement Supported
	Show More Features Customer Engagement Features Analytics Supported Churn Management Not Supported Communication Management Supported Community Management Supported Content Syndication Supported Feedback Collection Not Supported Gamification Not Supported Live Chat Supported Video Content Supported
Integrations All-in-One Messenger Supported AstrBot Supported Bika.ai Supported Bytebase Supported CrashSight Supported Fydelia Not Supported Gogs Supported Hyland RPA Supported Now Book It Not Supported QwenWork Supported RMS Cloud Not Supported Rambox Supported Shift Supported Show More Integrations View All 10 Integrations	Integrations All-in-One Messenger Not Supported AstrBot Not Supported Bika.ai Not Supported Bytebase Not Supported CrashSight Not Supported Fydelia Supported Gogs Not Supported Hyland RPA Not Supported Now Book It Supported QwenWork Not Supported RMS Cloud Supported Rambox Not Supported Shift Not Supported Show More Integrations View All 3 Integrations
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