DialShreeElision Technolab
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WinCallTeleManagement Technologies
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Related Products
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About
DialShree is a complete AI-powered omnichannel contact center platform built for BPOs, banks, telecoms, e-commerce companies and enterprises across Africa, India and the GCC. It brings all communication channels — voice calls, WhatsApp, email, live chat, SMS, Facebook, Twitter and video — into one unified agent workspace. Agents handle every interaction from one screen. Supervisors get real-time visibility across all channels and all teams.
WHY COMPANIES CHOOSE DIALSHREE
✔ Reduce cost-per-call by up to 40% with AI automation and predictive dialing
✔ Handle 3x more outbound calls per agent with 5 dialer modes — predictive, auto, preview, progressive and manual
✔ Eliminate manual QA — AI scores 100% of calls automatically with sentiment detection
✔ Serve WhatsApp-first customers natively — no third-party integration needed
✔ Deploy in days — cloud, on-premise or hybrid — with 24/7 dedicated support
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About
Developed by TeleManagement Technologies, WinCall is a sophisticated call accounting software solution that provides data needed by a company to build a cost-effective telecom network. Offering a centralized call accounting and reporting solution, WinCall seamlessly tracks all domestic and international locations regardless of the type of PBX (IP, digital, or analog) while providing the best customer service in the business. By leveraging Wincall, you can promote internal bill back, identify PBX toll fraud, improve employee productivity, and gathers usage data to help make informed telecom network planning decisions.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and organizations seeking an omnichannel call center solution
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Audience
Supports the enterprise software markets as well as the telephony call accounting segments.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$100 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationElision Technolab
Founded: 2007
India
www.elisiontec.com/contact-center-solution/
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Company InformationTeleManagement Technologies
Founded: 1996
United States
www.telmantec.com/solutions/call-accounting/wincall
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Categories |
Categories |
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Predictive Dialer Features
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
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Call Accounting Features
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
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Integrations
Operate
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