DialShreeElision Technolab
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Related Products
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About
DialShree is a complete AI-powered omnichannel contact center platform built for BPOs, banks, telecoms, e-commerce companies and enterprises across Africa, India and the GCC. It brings all communication channels — voice calls, WhatsApp, email, live chat, SMS, Facebook, Twitter and video — into one unified agent workspace. Agents handle every interaction from one screen. Supervisors get real-time visibility across all channels and all teams.
WHY COMPANIES CHOOSE DIALSHREE
✔ Reduce cost-per-call by up to 40% with AI automation and predictive dialing
✔ Handle 3x more outbound calls per agent with 5 dialer modes — predictive, auto, preview, progressive and manual
✔ Eliminate manual QA — AI scores 100% of calls automatically with sentiment detection
✔ Serve WhatsApp-first customers natively — no third-party integration needed
✔ Deploy in days — cloud, on-premise or hybrid — with 24/7 dedicated support
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About
VICIhost offers Inbound ACD, outbound predictive dialing, inbound email handling, web-configurable IVRs, skills-based agent routing, voicemail boxes, full call recording, PBX functionality and much more. High-level data encryption is available from your agents’ web browsers all the way to the database back-end where your data is stored in our secure SSAE-16 certified hosting facilities. We use NIST-approved, strong encryption algorithms to safeguard your data. You can also send your customers to a secure IVR to collect sensitive information like credit card numbers to shield that. You get your own physical servers in one of our hosting facilities. We have hundreds of servers in our private hosted clusters that we maintain just for our hosted call center services. We only use Tier-3 datacenters with multiple internet backbone connections and redundant power solutions, so you know your service is going to work.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and organizations seeking an omnichannel call center solution
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Audience
Companies looking for a dedicated contact center hosting solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$100 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationElision Technolab
Founded: 2007
India
www.elisiontec.com/contact-center-solution/
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Company InformationVICIhost
Founded: 2003
United States
www.vicihost.com
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Categories |
Categories |
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Predictive Dialer Features
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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Integrations
Gmail
Google Sheets
Insightly
Lawmatics
Mailchimp
Pipedrive
Salesforce
TeamSupport
Vtiger CRM
WordPress
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Integrations
Gmail
Google Sheets
Insightly
Lawmatics
Mailchimp
Pipedrive
Salesforce
TeamSupport
Vtiger CRM
WordPress
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