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About

DialLink is a cloud-based phone system built specifically for SMBs and startups. It combines advanced call handling, AI voice agents, and business messaging into a single, centralized platform, making it easy to manage inbound and outbound communication, improve responsiveness, and consistently project a professional image. DialLink goes beyond the basics. Its built-in AI automates routine interactions, from answering calls and routing inquiries to generating call summaries and suggested message replies. This helps teams save time, reduce manual effort, and deliver consistent, high-quality customer experiences across channels. Built for today’s flexible workforce, DialLink supports remote, hybrid, and in-office setups with full BYOD compatibility. Whether on a smartphone, desktop, or desk phone, your team stays connected and productive anywhere. With plug-and-play deployment, no IT expertise is required.

About

Every phone device provided by the property must be able to dial 911. A valid call-back number must be provided to the PSAP operator. The existing premise-based phone system must be able to allow all users to dial 911. Homisco’s solution will pick up the call from that point. Kari’s Law requires that notification of a user dialing 911 is provided to more than just the Emergency Services. Homisco is able to enhance your core phone system to provide many different types of notifications. Phone calls to Administrative Staff on site. Phone calls to offsite phone numbers. On-screen messages to computers on site. Text messages to any cellular number of SMS capable device. e-mail notification to any e-mail address. Ray Baum’s Act adds a requirement that any call to 911 must also provide specific location information of the caller. This means the call must deliver room number, floor number, building or wing if applicable.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SMBs and startups often struggle to stay in control of their communications with customers, prospects, partners, and other contacts. Sales, support, IT, customer success and customer service leaders, and business owners.

Audience

Companies of all sizes seeking a solution providing cloud or hosted PBX and SIP trunking

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15/month
Free Version Not Supported
Free Trial Supported

Pricing

$10,000 one-time payment
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

DialLink
Founded: 2022
United States
www.diallink.com

Company Information

Homisco
www.homisco.com

Alternatives

Alternatives

DialMyCalls

DialMyCalls

OnTimeTelecom

Categories

AI Voice Agents Supported
Business VoIP Supported
Cloud PBX Supported

Categories

Business Phone Systems Features

Call Logging Supported
Call Monitoring Not Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Not Supported
Web Conferencing Not Supported

Integrations

Microsoft Teams Supported
Model Context Protocol (MCP) Supported
Salesforce Supported
Zapier Supported

Integrations

Microsoft Teams Not Supported
Model Context Protocol (MCP) Not Supported
Salesforce Not Supported
Zapier Not Supported
Claim DialLink and update features and information
Claim DialLink and update features and information
Claim Homisco and update features and information
Claim Homisco and update features and information