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About
DialLink is a cloud-based phone system built specifically for SMBs and startups. It combines advanced call handling, AI voice agents, and business messaging into a single, centralized platform, making it easy to manage inbound and outbound communication, improve responsiveness, and consistently project a professional image.
DialLink goes beyond the basics. Its built-in AI automates routine interactions, from answering calls and routing inquiries to generating call summaries and suggested message replies. This helps teams save time, reduce manual effort, and deliver consistent, high-quality customer experiences across channels.
Built for today’s flexible workforce, DialLink supports remote, hybrid, and in-office setups with full BYOD compatibility. Whether on a smartphone, desktop, or desk phone, your team stays connected and productive anywhere. With plug-and-play deployment, no IT expertise is required.
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About
Stay informed, connected, and available with caller ID, call waiting, call forwarding and voicemail. Get all the basics in one cost-effective package. Improve efficiency with anonymous call rejection, multi-distinctive ringing, call transfer, last-call return, speed dial, and three-way calling. Activate hunt groups to quickly get customers to the right member of your team. Work with a team of experts ready to create new capabilities for your business, fine-tune operations, or simply ease overhead. No matter your goals, we will develop solutions to help you meet them. Operate your current call manager with the support of this standard IP voice solution. Facilitate higher call volume with a circuit that enables you to simultaneously operate multiple phone lines. Save even more time and money with additional managed services, like this reliable VoIP solution. Stay connected with nationwide 5G coverage.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
SMBs and startups often struggle to stay in control of their communications with customers, prospects, partners, and other contacts. Sales, support, IT, customer success and customer service leaders, and business owners.
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Audience
Businesses and companies in need of a phone service solution to save costs and stay on budget
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$15/month
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationDialLink
Founded: 2022
United States
www.diallink.com
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Company InformationGCI
Founded: 1979
Alaska
gci.com/business/products/voice-solutions/business-voice
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Alternatives |
Alternatives |
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Categories |
Categories |
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Business Phone Systems Features
Call Logging
Supported
Call Monitoring
Not Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Supported
Web Conferencing
Not Supported
Business VoIP Features
Call Parking
Not Supported
Call Recording
Supported
Contact Management
Supported
Encryption
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Unified Communications
Supported
Voice Quality Enhancement
Supported
Cloud PBX Features
Call Recording
Supported
Call Routing
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Virtual Extensions
Not Supported
Web Conferencing
Not Supported
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Integrations
Akitra Andromeda
Not Supported
Microsoft Teams
Supported
Model Context Protocol (MCP)
Supported
Salesforce
Supported
Zapier
Supported
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Integrations
Akitra Andromeda
Supported
Microsoft Teams
Not Supported
Model Context Protocol (MCP)
Not Supported
Salesforce
Not Supported
Zapier
Not Supported
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