Related Products
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About
DialLink is a cloud-based phone system built specifically for SMBs and startups. It combines advanced call handling, AI voice agents, and business messaging into a single, centralized platform, making it easy to manage inbound and outbound communication, improve responsiveness, and consistently project a professional image.
DialLink goes beyond the basics. Its built-in AI automates routine interactions, from answering calls and routing inquiries to generating call summaries and suggested message replies. This helps teams save time, reduce manual effort, and deliver consistent, high-quality customer experiences across channels.
Built for today’s flexible workforce, DialLink supports remote, hybrid, and in-office setups with full BYOD compatibility. Whether on a smartphone, desktop, or desk phone, your team stays connected and productive anywhere. With plug-and-play deployment, no IT expertise is required.
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About
EaseDial is a cloud communications platform designed to streamline business telephony and customer engagement workflows. It provides organizations with scalable voice and messaging capabilities to manage inbound and outbound communications efficiently. Key features include intelligent call routing to distribute calls based on agent availability and skill sets, automated dialing to increase outbound call volume, and seamless workflow integrations with popular CRM platforms. EaseDial also offers real-time dashboards and historical reporting tools to monitor agent performance and connection rates. By centralizing communication channels and automating routine telephony tasks, EaseDial helps sales and customer service teams improve operational efficiency.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
SMBs and startups often struggle to stay in control of their communications with customers, prospects, partners, and other contacts. Sales, support, IT, customer success and customer service leaders, and business owners.
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Audience
Sales teams, customer support centers, telemarketing agencies, and mid-sized to enterprise businesses looking to streamline inbound and outbound communications and integrate telephony with their CRM.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$15/month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$10/month
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationDialLink
Founded: 2022
United States
www.diallink.com
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Company InformationEaseDial
Founded: 2024
United States
easedial.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Business Phone Systems Features
Call Logging
Supported
Call Monitoring
Not Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Supported
Web Conferencing
Not Supported
Business VoIP Features
Call Parking
Not Supported
Call Recording
Supported
Contact Management
Supported
Encryption
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Unified Communications
Supported
Voice Quality Enhancement
Supported
Cloud PBX Features
Call Recording
Supported
Call Routing
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Virtual Extensions
Not Supported
Web Conferencing
Not Supported
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Cloud Communication Platform Features
Audio / Video Conferencing
Supported
Call Center
Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Supported
Fax Management
Supported
File Sharing
Supported
IVR / Voice Recognition
Supported
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Integrations
Microsoft Teams
Supported
Model Context Protocol (MCP)
Supported
Salesforce
Supported
Zapier
Supported
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Integrations
Microsoft Teams
Not Supported
Model Context Protocol (MCP)
Not Supported
Salesforce
Not Supported
Zapier
Not Supported
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