Diabolocom vs. injixo Comparison Chart

Everything you need to deliver personalized customer experiences, all on one powerful platform. Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy to deliver digital-first engagement with the widest breadth of communication channels. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips, integrating data from CRM, payment systems, service ticketing, and more. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications. Twilio Flex powers over half a million agents today and is accelerating digital transformation by freeing companies from the limitations of legacy call centers. Find the documentation, sample code, and developer tools needed to tailor your contact center to your business’s unique needs.

Intradiem is the only workforce automation solution that delivers guaranteed results while improving both agent engagement and the customer experience. Our powerful technology acts as an automated manager for the contact center with rules triggered in real-time by actual center conditions. We power over 1.2 billion automated actions annually and have saved our customers over $160 million in the past 2 years.

Safetica is an integrated Data Loss Prevention (DLP) and Insider Risk Management (IRM) solution, which helps companies to identify, classify, and protect sensitive data as well as detect, analyze, and mitigate risks posed by insiders within an organization. Safetica covers the following data security solutions: ✅ Data Classification: Safetica offers complete data visibility across endpoints, networks, and cloud environments. ✅ Data Loss Prevention: With Safetica, you can protect sensitive business- or customer-related data, source codes, or blueprints from accidental or intentional exposure through instant notifications and policy enforcement. ✅ Insider Risk Management: With Safetica, you can analyze insider risks, detect threats, and mitigate them swiftly. ✅ Cloud Data Protection: Safetica can monitor and classify files directly during user operations. ✅ Regulatory compliance: GDPR, HIPAA, SOX, PCI-DSS, GLBA, ISO/IEC 27001, SOC2 or CCPA.

UnForm is a powerful enterprise document management and process automation solution that seamlessly integrates with any application. Our platform-independent, fully browser-based solutions provide the ability to create, deliver, capture, index, route, and store documents from start to finish so that a transaction’s entire life cycle can be accessed with one easy search. Our data extraction and workflow capabilities enable the automation of data entry-intensive processes. UnForm.Cloud, a hosting service for UnForm Document Management, is a perfect fit for those who are running cloud-based ERP systems or looking for a solution with no hardware to purchase, manage, or maintain. Implementing UnForm has never been easier. Backed by a proven hosting vendor, Oracle, you have the peace of mind knowing your data is safe and secure with well-managed data centers and cross-region backups, ensuring reliable and continues access to your data when you need it.

Fully managed relational database service for MySQL, PostgreSQL, and SQL Server with rich extension collections, configuration flags, and developer ecosystems. New customers get $300 in free credits to spend on Cloud SQL. You won’t be charged until you upgrade. Reduce maintenance costs with fully managed MySQL, PostgreSQL and SQL Server databases. Ensure business continuity with reliable and secure services backed by 24/7 SRE team. Data encryption at rest and in transit. Private connectivity with Virtual Private Cloud and user-controlled network access with firewall protection. Compliant with SSAE 16, ISO 27001, PCI DSS, and HIPAA. Scale your instances effortlessly with a single API call whether you start with simple testing or you need a highly available database in production. Standard connection drivers and built-in migration tools allow you to create and connect to your first database in just a few minutes.

gtechna is the smart parking solution trusted by some of the world’s leading cities, offering unmatched efficiency and convenience. gtechna cloud-based parking enforcement and management solutions empower municipalities, transportation agencies, and universities with state-of-the-art applications that maximize revenue, reduce operational costs, and enhance the driving experience. When you choose gtechna, you’re investing in a partnership with a proven parking enforcement and management industry leader, continually innovating to stay ahead of the curve. Our solutions are already transforming cities like Washington, D.C., Boston, Pittsburgh, Toronto, and Vancouver, and now you can join them in embracing the future of parking. Upgrade to the smart and scalable technology that delivers results today and builds the parking infrastructure your community needs tomorrow.

Access Server gives you the ability to rapidly deploy a secure remote access solution with a web-based administration interface — all on general purpose computing hardware or virtual machines. Your team will have access to the built-in OpenVPN Connect App and bundled connection profiles. All without adding a ton of extra work to your IT to-do list. OpenVPN Access Server is a full-featured SSL self-hosted VPN software solution that integrates OpenVPN server capabilities, enterprise management capabilities, simplified OpenVPN Connect UI, and OpenVPN Client software packages that accommodate Windows, MAC, and Linux, mobile OS (Android and iOS) environments. OpenVPN Access Server supports a wide range of configurations, including secure and granular remote access to internal network and/ or private cloud network resources and applications with fine-grained access control. OpenVPN also has a cloud-delivered solution called CloudConnexa.

NeoCertified protects sensitive information through our secure email application across our versatile Cloud-based platform on any web browser, through Microsoft Office 365/Outlook plug-ins, and Gmail integration. iPhone + Android mobile apps are also available directly on your mobile devices. We have provided federally compliant, secure email solutions since 2002, and have helped businesses send and receive secure emails on any web browser or mobile device. NeoCertified also works across all email providers to give businesses the flexibility and assured protection they desire and deserve.

Cloud-based observability solution that helps businesses track and manage workload and performance on a unified dashboard. Monitor everything you run in your cloud without compromising on cost, granularity, or scale. groundcover is a full stack cloud-native APM platform designed to make observability effortless so that you can focus on building world-class products. By leveraging our proprietary sensor, groundcover unlocks unprecedented granularity on all your applications, eliminating the need for costly code changes and development cycles to ensure monitoring continuity. 100% visibility, all the time. Cover your entire Kubernetes stack instantly, with no code changes using the superpowers of eBPF instrumentation. Take control of your data, all in-cloud. groundcover’s unique inCloud architecture keeps your data private, secured and under your control without ever leaving your cloud premises.

BLAZE is an award winning cannabis software suite providing best-in-class tools for dispensaries and delivery services. Our software provides a robust solution for streamlining operations and automating state compliance reporting. BLAZE makes tech simple with an easy-to-use frontend powered by an enterprise backend that streamlines operations and simplifies inventory management. Our entire suite of tools enable your dispensary employees to increase sales, manage inventory, run promotions, and ensure your business is working at maximum efficiency while optimizing the customer experience. Premiere cannabis software designed and used by industry experts. User tested, industry adored, and growing more every day. Increase your sales, customer retention, and improve your service quality overnight. BLAZE® provides the data, insights, and tools you need to scale your cannabis operation while staying profitable.