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About

Device Magic is a mobile forms software and data collection app that replaces unreliable paper forms with customizable mobile forms. Build your digital forms using our simple drag-and-drop online form builder. Deliver accurate data from the field to the office in real-time. Collect data without an Internet connection using your own mobile devices. Deliver data in whatever format you choose. Integrate with the business tools you're already using, like Box, Slack, SQL, OneDrive, Zapier and more.

About

TrueContext powers productivity from operations to insights with an intelligent field service workflow platform. The world’s largest, most complex, and most asset-intensive operations run on TrueContext to deliver the future of field service today — from accurate job guidance and purposeful data collection to deep analytics that drive action and impact. Over 100,000 users across medical device, oil and gas, and industrial equipment rely on our no-code platform and turnkey solutions to perform flawlessly, see clearly, and act decisively in the field.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Medium to large organizations that have teams in the field that need to collect, submit and share data with the office and cloud storage systems.

Audience

Built for any organization with a field service team. Proven experience with Enterprise companies in heavy manufacturing, medical devices, oil & gas, and utilities.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$25 per user per month
Free Version Supported
Free Trial Supported

Pricing

$25 per user per month
Choose from Essential, Advanced, and Enterprise plans based on your needs.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 4.0 / 5
design 4.5 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The integrations, and customisation and flexibility. Its been a perfect program to far for my little business as a sole trader. Being able to fill out forms using the app from my mobile, then emailing them through as a PDF or Word doc to then send to the customer. Being able to customise the look of your template as well is great.
  • - Has a very flexible yet robust set of options for the forms and other features. - Requires very little training even for those workers who are not very techy.

Cons

  • The new webforms doesn't work as hoped. It wont submit documents with images attached. They were looking into but i haven't heard a fix yet. Recently they also had a price increase where the minimum plan is 3 devices instead of 1 which was cheaper. It went from 30 USD to 90 USD. I cannot see it viable to continue using the program at this price which is a shame.
  • No major cons but the training and documentation can be improved with respect to non-tech users.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Device Magic
Founded: 2011
United States
www.devicemagic.com

Company Information

TrueContext
Founded: 2001
Canada
truecontext.com

Alternatives

FastField Forms

FastField Forms

Quickbase

Alternatives

Alpha TransForm

Alpha TransForm

Alpha Software Corporation
FastField Forms

FastField Forms

Quickbase
Alpha TransForm

Alpha TransForm

Alpha Software Corporation
Daxium-Air

Daxium-Air

Daxium
FAT FINGER

FAT FINGER

SEE Forge

Categories

Categories

App Makers Supported
Audit Supported
Data Entry Supported
EHS Management Supported
Forms Automation Supported
Inspection Supported
Oil and Gas Supported
Work Order Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Forms Automation Features

Approval Process Control Supported
Archiving & Retention Supported
Collaboration Supported
Document Indexing Not Supported
Drag & Drop Supported
Full Text Search Supported
Remote Document Access Supported
Rules-Based Workflow Supported
Text Editing Supported
Version Control Supported

Inspection Features

Appointment Management Not Supported
Customer Database Supported
Dispatch Management Supported
Equipment Tracking Supported
Photos In Reports Supported
Print on Site Not Supported
Report Templates Supported
Speech Recognition Supported
Subcontractor Management Not Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Not Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Forms Automation Features

Approval Process Control Supported
Archiving & Retention Supported
Collaboration Supported
Document Indexing Supported
Drag & Drop Supported
Full Text Search Not Supported
Remote Document Access Supported
Rules-Based Workflow Supported
Text Editing Supported
Version Control Supported

Inspection Features

Appointment Management Supported
Customer Database Supported
Dispatch Management Supported
Equipment Tracking Supported
Photos In Reports Supported
Print on Site Not Supported
Report Templates Supported
Speech Recognition Supported
Subcontractor Management Supported

App Makers Features

Collaboration Tools Supported
Compatibility Testing Supported
Deployment Management Supported
Drag & Drop Supported
For eCommerce Not Supported
Forms Creation Supported
Iteration Management Supported
Mobile Apps Supported
No-Code Supported
Pre-Built Templates Supported
Visual Modeling Supported
Web Apps Supported
Workflow Management Supported

Audit Features

Alerts / Notifications Supported
Audit Planning Supported
Compliance Management Supported
Dashboard Supported
Exceptions Management Supported
Forms Management Supported
Issue Management Supported
Mobile Access Supported
Multi-Year Planning Supported
Risk Assessment Supported
Workflow Management Supported

Data Entry Features

Abbreviation Detection Supported
Data Capture and Transfer Supported
Data Cleansing Not Supported
Data Entry Verification Supported
Data Search Flexibility Supported
Duplicate Detection Not Supported
Flexible Search Not Supported
Image Entry Supported
Library Conversion Not Supported
Mis-Keyed Variation Detection Not Supported
Phonetic Variation Detection Not Supported

EHS Management Features

Audit Management Supported
Corrective / Preventive Actions Supported
Environmental Management Supported
Environmental Risk Assessment Supported
Forms Management Supported
Incident Management Supported
Industrial Safety Management Supported
Injury Reporting Supported
Inspection Management Supported
MSDS Supported
Occupational Health Management Supported
OSHA Recordkeeping Supported
Safety Risk Assessment Supported
Training Management Supported
Waste Management Supported

Facility Management Features

Asset Management Supported
Commercial Properties Supported
Equipment Management Supported
Facility Scheduling Not Supported
Incident Management Supported
Inspection Management Supported
Inventory Control Not Supported
Maintenance Tracking Supported
Preventive Maintenance Supported
Residential Properties Supported
Room Scheduling Not Supported
Schools Supported
Space Planning Supported
Vendor Management Not Supported
Visitor Management Supported
Work Order Management Supported

Low-Code Development Features

AI-Assisted Development Not Supported
Business Process Automation Supported
Collaborative Development Supported
Data Aggregation and Publishing Supported
Deployment Management Supported
Drag & Drop Supported
Integrations Management Supported
Iteration Management Supported
Performance Monitoring Supported
Requirements Management Supported
Templates Supported
Visual Modeling Supported
Web / Mobile App Development Supported
Workflow Management Supported

No-Code Development Features

AI-Assisted Development Not Supported
Business Process Automation Supported
Collaborative Development Supported
Data Aggregation and Publishing Supported
Deployment Management Supported
Drag & Drop Supported
Integrations Management Supported
Iteration Management Supported
Performance Monitoring Supported
Requirements Management Supported
Templates Supported
Visual Modeling Supported
Web / Mobile App Development Supported
Workflow Management Supported

Oil and Gas Features

Compliance Management Supported
Equipment Management Supported
Inventory Management Supported
Job Costing Supported
Logistics Management Supported
Maintenance Management Supported
Material Management Supported
Project Management Supported
Resource Management Supported
Scheduling Supported
Work Order Management Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported

Integrations

Box Supported
Dropbox Supported
Google Drive Supported
Microsoft OneDrive Supported
QuickBooks Online Supported
Salesforce Supported
APIANT Supported
Constant Contact Supported
Easyflow Supported
Evernote Supported
Formstack Supported
Geotab Not Supported
Google Sheets Supported
Mailchimp Supported
Microsoft SharePoint Not Supported
Podio Supported
ProjectManager Supported
Slack Supported
WordPress Supported
Wufoo Supported

Integrations

Box Supported
Dropbox Supported
Google Drive Supported
Microsoft OneDrive Supported
QuickBooks Online Supported
Salesforce Supported
APIANT Not Supported
Constant Contact Not Supported
Easyflow Not Supported
Evernote Not Supported
Formstack Not Supported
Geotab Supported
Google Sheets Not Supported
Mailchimp Not Supported
Microsoft SharePoint Supported
Podio Not Supported
ProjectManager Not Supported
Slack Not Supported
WordPress Not Supported
Wufoo Not Supported
Claim Device Magic and update features and information
Claim Device Magic and update features and information
Claim TrueContext and update features and information
Claim TrueContext and update features and information