ServiceForms

ServiceForms

ServiceTrade
+
+

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About

Device Magic is a mobile forms software and data collection app that replaces unreliable paper forms with customizable mobile forms. Build your digital forms using our simple drag-and-drop online form builder. Deliver accurate data from the field to the office in real-time. Collect data without an Internet connection using your own mobile devices. Deliver data in whatever format you choose. Integrate with the business tools you're already using, like Box, Slack, SQL, OneDrive, Zapier and more.

About

Streamline large extinguisher and alarm inspection jobs with barcode or QR code scanning. Document a deficiency when you record something that is out of compliance. Customize your AHJ compliance reports to include graphs, charts or photos. Use barcode or QR codes to quickly identify equipment. Create task lists for each type of service. Report refrigerant usage per EPA guidelines. Screen employees for COVID-19 symptoms. Make sure that technicians use the right forms for the job and submit them with all the required data. Verify compliance and act on any issues when the data is automatically transferred to the job in ServiceTrade. Create custom, professional reports for the customer and the authorities (AHJ and EPA, for example) that prove compliance. Give technicians shortcuts by auto-filling basic information from ServiceTrade so they only enter the new data. Ensure completeness with required fields that warn technicians when they miss something.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Medium to large organizations that have teams in the field that need to collect, submit and share data with the office and cloud storage systems.

Audience

Commercial service contractors looking for a solution to collect the vital data they need

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$25 per user per month
Free Version Supported
Free Trial Supported

Pricing

$79 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 4.0 / 5
design 4.5 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • The integrations, and customisation and flexibility. Its been a perfect program to far for my little business as a sole trader. Being able to fill out forms using the app from my mobile, then emailing them through as a PDF or Word doc to then send to the customer. Being able to customise the look of your template as well is great.
  • - Has a very flexible yet robust set of options for the forms and other features. - Requires very little training even for those workers who are not very techy.

Cons

  • The new webforms doesn't work as hoped. It wont submit documents with images attached. They were looking into but i haven't heard a fix yet. Recently they also had a price increase where the minimum plan is 3 devices instead of 1 which was cheaper. It went from 30 USD to 90 USD. I cannot see it viable to continue using the program at this price which is a shame.
  • No major cons but the training and documentation can be improved with respect to non-tech users.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Device Magic
Founded: 2011
United States
www.devicemagic.com

Company Information

ServiceTrade
Founded: 2012
United States
servicetrade.com/serviceforms/

Alternatives

FastField Forms

FastField Forms

Quickbase

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Brand Marketing Concepts

Categories

Categories

Forms Automation Supported
Inspection Supported

Forms Automation Features

Approval Process Control Supported
Archiving & Retention Supported
Collaboration Supported
Document Indexing Not Supported
Drag & Drop Supported
Full Text Search Supported
Remote Document Access Supported
Rules-Based Workflow Supported
Text Editing Supported
Version Control Supported

Inspection Features

Appointment Management Not Supported
Customer Database Supported
Dispatch Management Supported
Equipment Tracking Supported
Photos In Reports Supported
Print on Site Not Supported
Report Templates Supported
Speech Recognition Supported
Subcontractor Management Not Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Integrations

Dropbox Supported
Google Calendar Supported
Google Drive Supported
Mailchimp Supported
QuickBooks Online Supported
Salesforce Supported
Slack Supported
Box Supported
Constant Contact Supported
HubSpot Customer Platform Not Supported
Microsoft OneDrive Supported
Podio Supported
ProjectManager Supported
QuickBooks Online Advanced Supported
ServiceTrade Not Supported
Trello Not Supported
Wufoo Supported
Zapier Supported
Zendesk Supported

Integrations

Dropbox Supported
Google Calendar Supported
Google Drive Supported
Mailchimp Supported
QuickBooks Online Supported
Salesforce Supported
Slack Supported
Box Not Supported
Constant Contact Not Supported
HubSpot Customer Platform Supported
Microsoft OneDrive Not Supported
Podio Not Supported
ProjectManager Not Supported
QuickBooks Online Advanced Not Supported
ServiceTrade Supported
Trello Supported
Wufoo Not Supported
Zapier Not Supported
Zendesk Not Supported
Claim Device Magic and update features and information
Claim Device Magic and update features and information
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Claim ServiceForms and update features and information