DevRev vs. Signals AI Comparison


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About A blazingly fast neural engine for next-generation customer support and software development. Bringing the power of LLMs and analytics to rebuild your relationship with your customers. The auto route, collaborate, and triage to solve customer needs in real-time. Elevate your support team and deflect customer queries with modern AI. Connect development teams and their sprints to customer impact. Triage customer signals and get guidance on product enhancements. A shared view to build software and support customers as one. Live chat, support ticketing, and engineering issues on one platform. Personalize your experience with custom objects, views, and more. Extend your experience with APIs and webhooks. Build, test, deploy, and publish your own automation. Map your work, customers, and product data in one system. Modern stack that brings cloud-native scale for millions of users. Consumer grade and real-time experiences with text, audio, and video. Enterprise-grade security and compliance.	About Signals AI is an AI-native engineering-intelligence platform that continuously monitors development workflows and tool usage to surface real-time insights and risk signals. It combines traditional engineering metrics (e.g., deployment frequency, build and test outcomes, project activity) with AI-powered tracking of how teams use tools, enabling automatic detection of potential bottlenecks, delays, or emerging issues before they escalate. Signals AI integrates with systems like Jira and supports project-level visibility into execution, investments, deployments, and team performance metrics. It delivers real-time alerts for build failures, deployment risks, SLA breaches, and more, right where teams collaborate (e.g., in Microsoft Teams). Weekly digests summarize key operational metrics such as cycle-time, deployment frequency, and project hotspots. Its dashboards and AI-driven insights include root-cause analysis and recommended fixes, helping engineering leaders proactively.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies seeking a solution to build software, support their customers, and grow their business	Audience Engineering teams and software-development leaders wanting a tool to monitor execution, detect risks early, and improve delivery velocity without relying on manual oversight
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $9.99 per month Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information DevRev Founded: 2020 United States devrev.ai/	Company Information Signals AI United States orgsignals.com
Alternatives Zendesk	Alternatives AWS DevOps Agent Amazon
Zoho Desk Zoho	Haystack
Freshdesk Freshworks	Lantern
OneDesk	CICube
Salesforce Service Cloud View All	GitView View All
Categories AI Agent Builders AI Agents AI Customer Service AI Tools Chatbot Contact Center Knowledge Base Customer Self-Service Customer Service Help Desk Issue Tracking Live Chat Product Management Product Roadmap Service Request Management	Categories AI Agents AI Tools

Integrations Bitbucket GitHub Jira Slack AWS Elastic Beanstalk Akitra Andromeda CircleCI Cursor Discord GitHub Copilot GitLab Gmail HubSpot CRM HubSpot Customer Platform Jenkins Linear Microsoft Teams Salesforce SendGrid Zendesk Show More Integrations View All 16 Integrations	Integrations Bitbucket GitHub Jira Slack AWS Elastic Beanstalk Akitra Andromeda CircleCI Cursor Discord GitHub Copilot GitLab Gmail HubSpot CRM HubSpot Customer Platform Jenkins Linear Microsoft Teams Salesforce SendGrid Zendesk Show More Integrations View All 8 Integrations
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