Destinity

Destinity

Scienter Technologies
osTicket

osTicket

Enhancesoft
+
+

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About

We have over the years been renowned for our adaptable, flexible, and state-of-the-art solutions which have ensured the highest efficiency levels for our customers during our years in operation. For close to two decades SCIENTER TECHNOLOGIES takes pride in being an inherently Sri Lankan company driven by the passion to excel, and provide nothing but the best solutions tailor-made to suit our customer's and clients' requirements needs. We have placed ourselves among the best solutions providers currently in the country, not confining ourselves to product development itself but through our ability to go beyond and provide inbuilt solutions designed to increase efficiency amongst our large and growing clientele. Our team comprises some of the most sought-after and recognized individuals in their chosen field of expertise who are passionate and committed to providing our clients with cutting-edge solutions.

About

Enhancesoft is a diverse team of professionals who are passionate about making happy customers. With osTicket and support system, we’ve created quality, easy-to-use customer support platforms designed to help businesses thrive. We are a diverse team of professionals who are passionate about what we do and more importantly how we do it. At Enhancesoft, we are unreasonably picky about our peers. We hire for the aptitude over experience, and we pride ourselves on having the most passionate team. We are a value-driven company building a business in which high standards permeate all aspects of what we do. We’re maniacally focused on solving real problems for our customers, and solving them elegantly well. At the core of what drives us is one simple phrase, “Make Happy Customers.” We don’t just talk the talk, we walk the walk. Putting the customer first is evident in the products we ship, the services we sell and the support we provide.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a mobile solution to revolutionize their auditing process

Audience

Businesses searching for a solution to improve their services through a ticketing system

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • It's flexible, easy to install, and quick to integrate into your organization. It can be locally hosted on Windows or Linux servers as well as cloud hosted to meet any organization's needs.

Cons

  • It lacks integrations with an asset management tool.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Scienter Technologies
Founded: 1995
Sri Lanka
scienter.lk/

Company Information

Enhancesoft
www.enhancesoft.com

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Categories

Categories

Help Desk Supported

Hospitality Property Management Features

Built-in Accounting Supported
Catering Supported
CRM Supported
Employee Management Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Not Supported
Loyalty Program Not Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Not Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Not Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Integrations

AWS Marketplace Not Supported
AxisRooms Supported
FastWebHost Not Supported
Help Desk Migration Not Supported
Inserve Not Supported
MOCEAN Not Supported
Mochahost Not Supported
NetWatch.ai Not Supported
Relokia Not Supported
The GlobalSolutions Not Supported

Integrations

AWS Marketplace Supported
AxisRooms Not Supported
FastWebHost Supported
Help Desk Migration Supported
Inserve Supported
MOCEAN Supported
Mochahost Supported
NetWatch.ai Supported
Relokia Supported
The GlobalSolutions Supported
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Claim Destinity and update features and information
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Claim osTicket and update features and information