Related Products
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About
DeskDay is redefining how MSPs and IT teams deliver IT support.
It’s a modern, AI-driven PSA designed around ease of use, not clutter. From a chat-based service desk to project management, billing, contracts, reporting, and workflow automation, everything lives in one unified ecosystem.
At the heart of DeskDay is Helena, the AI assistant that helps teams respond faster, stay informed, and reduce manual work. End users meet MSPs where they already are: Microsoft Teams, web, mobile, and desktop (with SMS and Slack coming soon).
This isn’t just another PSA. It’s a customer-centric, omnichannel support experience where every interaction matters, and nothing falls through the cracks.
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About
Predikt AI is the unified platform for professional services companies to manage their business from proposal to billing and maximize revenue. Thanks to its proprietary automation and predictive capabilities, Predikt AI makes it effortless to scale your service-based business.
Predikt AI allows professional service companies to manage all aspects of their business, from proposals to billing, and maximize revenue. Predikt AI's proprietary automation and prediction capabilities make it easy to scale your service business.
Give resource managers the visibility needed to manage and allocate resources efficiently from the first interaction to project delivery.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
MSPs and IT departments
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Audience
Professional services companies
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$79
PER/TECH/MONTH
Free Version
Not Supported
Free Trial
Supported
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Pricing
$0
Free Version
Supported
Free Trial
Supported
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Reviews/
|
Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
|
Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationDeskDay
Founded: 2021
United States
deskday.com
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Company InformationPredikt AI
Founded: 2024
Bulgaria
prediktai.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Professional Services Automation Features
Billing & Invoicing
Supported
Client Portal
Supported
Collaboration Tools
Not Supported
CRM
Supported
Document Management
Not Supported
Portfolio Management
Not Supported
Project Management
Supported
Proposal Generation
Not Supported
Quote Management
Not Supported
Resource Management
Supported
Time & Expense Tracking
Supported
MSP Features
Backup Management
Not Supported
Billing & Invoicing
Supported
CRM
Supported
Dashboard
Supported
Help Desk
Supported
Issue Management
Supported
Live Chat
Supported
Patch Management
Not Supported
Privileged Access Management (PAM)
Not Supported
Project Management
Supported
Remote Access
Not Supported
Remote Systems Monitoring
Supported
Scheduling
Supported
RMM Features
Deployment Management
Not Supported
For MSPs
Supported
IT Asset Management
Supported
Mobile Access
Not Supported
Network Monitoring
Not Supported
Patch Management
Not Supported
Real-time Alerts
Supported
Remediation Management
Not Supported
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Professional Services Automation Features
Billing & Invoicing
Supported
Client Portal
Supported
Collaboration Tools
Supported
CRM
Supported
Document Management
Supported
Portfolio Management
Supported
Project Management
Supported
Proposal Generation
Supported
Quote Management
Supported
Resource Management
Supported
Time & Expense Tracking
Supported
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Integrations
Adobe Marketo Engage
Not Supported
Airtable
Not Supported
Basecamp
Not Supported
ClickUp
Not Supported
Dropbox
Not Supported
Freshdesk
Not Supported
Google
Not Supported
HubSpot CRM
Not Supported
Hudu
Supported
Jira
Not Supported
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Integrations
Adobe Marketo Engage
Supported
Airtable
Supported
Basecamp
Supported
ClickUp
Supported
Dropbox
Supported
Freshdesk
Supported
Google
Supported
HubSpot CRM
Supported
Hudu
Not Supported
Jira
Supported
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