DefexDCODE GROUP
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Related Products
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About
Defex was developed to be a simple, yet powerful, cloud-based defect and task management software. Our software allows you to annotate plans, allocate tasks and manage these tasks through to completion. We started Defex to explore the requirements of a customer - but after interest from other DCODE GROUP clients, we launched it as its own Software as a Service (SAAS) solution. When working with a client on an Inspection Tool, we came across the problem of explaining the exact location of a Defect or Issue being reported. On review, we found a number of solutions available - but most were off-shore solutions and many were cost-prohibitive. So we decided to find a better way of recording Defects or Issues in a way that made them easy to find by other users and/or on subsequent inspections.
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About
Sidequest combines the best of both worlds and brings the power of industry-grade issue management to your workplace. Send, receive and monitor your personal and team tasks. Always have a shared understanding about the status of tasks so you'll no longer need to wonder: Is it done? Is it still pending? Who is looking after it? What's the deadline? Use the power of native Slack threads to communicate right inside tasks, creating a shared task history and reducing ambiguity. Provide each Slack workspace member with a personal task inbox, and set up additional shared inboxes in channels – these are great for IT, HR, infrastructure and other internal helpdesks.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Task Management platform for companies
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Audience
Companies that need professional helpdesks and personal task managers in one platform
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$1.50 per user per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationDCODE GROUP
Founded: 2013
Australia
www.dcode.com.au
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Company InformationSidequest
Founded: 2020
Germany
www.getsidequest.app/
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Categories |
Categories |
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Task Management Features
Collaboration
Supported
Create Subtasks
Supported
Gamification
Supported
Gantt Charts
Not Supported
Mobile Access
Supported
Percent-Complete Tracking
Not Supported
Progress Tracking
Supported
Recurring Tasks
Supported
Reporting/Analytics
Supported
Spreadsheet View
Supported
Task Board View
Supported
Task Planning
Not Supported
Task Scheduling
Supported
Task Tracking
Supported
Time Tracking
Not Supported
To-Do List View
Supported
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Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Customizable Branding
Not Supported
Document Storage
Supported
Email Integration
Not Supported
Incident Management
Not Supported
Interaction Tracking
Not Supported
IT Asset Management
Not Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Not Supported
Ticket Management
Supported
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