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About

Dedox turns your existing PDF and Word documents into a branded, searchable online help centre. Upload your docs and Dedox converts them into clean articles organised into categories, with your logo, colours and custom domain. It includes AI-assisted writing, search, analytics, an MCP server so AI assistants can read your knowledge base, and a Zapier integration.

About

​Pega GenAI Knowledge Buddy is an AI-powered assistant that leverages natural language processing and machine learning to provide users with instant, accurate answers from an organization's knowledge base. By integrating seamlessly with existing content libraries, it enables both customers and employees to access information efficiently without manual searches. This tool enhances customer self-service by delivering concise, conversational responses across web and mobile platforms, reducing the need for direct support interactions. For service agents and sales representatives, Knowledge Buddy acts as a real-time aide, offering precise information to facilitate superior customer experiences. Additionally, it boosts back-office productivity by swiftly retrieving procedural documentation and guidelines, aiding in efficient task execution. It ensures enterprise-grade security, allowing organizations to control user access rights and maintain transparency.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Software companies, SaaS teams and support teams

Audience

Organizations needing a tool to enhance knowledge accessibility and operational efficiency through AI-driven assistance for both customers and employees

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£0/month
Free plan available. Starter 29 GBP per month, Team 59 GBP per month, Professional 99 GBP per month, Enterprise from 299 GBP per month. Monthly plans have a 14-day free trial.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Dedox
Founded: 2025
United Kingdom
dedox.ai

Company Information

Pegasystems
Founded: 1983
United States
www.pega.com/products/genai-knowledge-buddy

Alternatives

Alternatives

Accelflow Space

Accelflow Space

Accelflow Inc.
contboxx Vault

contboxx Vault

Adversign Media GmbH
GPTBots.ai

GPTBots.ai

GPTBots

Categories

AI Knowledge Base Supported

Categories

AI Knowledge Base Supported
AI Tools Supported

Integrations

ChatGPT Supported
Claude Desktop Supported
Cursor Supported
Google Sheets Supported
HubSpot CRM Supported
Intercom Supported
Microsoft Teams Supported
Model Context Protocol (MCP) Supported
Salesforce Supported
Slack Supported
WordPress Supported
Zapier Supported
Zendesk Supported

Integrations

ChatGPT Not Supported
Claude Desktop Not Supported
Cursor Not Supported
Google Sheets Not Supported
HubSpot CRM Not Supported
Intercom Not Supported
Microsoft Teams Not Supported
Model Context Protocol (MCP) Not Supported
Salesforce Not Supported
Slack Not Supported
WordPress Not Supported
Zapier Not Supported
Zendesk Not Supported
Claim Dedox and update features and information
Claim Dedox and update features and information
Claim Pega GenAI Knowledge Buddy and update features and information
Claim Pega GenAI Knowledge Buddy and update features and information