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About

Dedox turns your existing PDF and Word documents into a branded, searchable online help centre. Upload your docs and Dedox converts them into clean articles organised into categories, with your logo, colours and custom domain. It includes AI-assisted writing, search, analytics, an MCP server so AI assistants can read your knowledge base, and a Zapier integration.

About

Customer Interaction Management platform using symbolic AI. Maximize your self-service rates. Improve customer experience and brand loyalty. Understands meaning out of the box. Users ask for the same things in different ways, Inbenta understand them all. Rapid time-to-market (days not months) + high perfomance AI out-of-the-box. Patented NLP technology utilizing Meaning-Text Theory + highly conversational. Works with your existing knowledge, content and products. Native support for over 30 languages. Web, mobile, social, SMS, etc. Open APIs & SDKs that can be extended to meet your needs. Discover why so many companies trust & love using Inbenta. Leverage our AI platform to handle common business use cases, and others of your own. Works with your existing knowledge, content and products. Integrate, import or manually add into Inbenta. Use our visual drag-and-drop editor to create decision trees on the fly, and make them transactional with our webhooks architecture.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Software companies, SaaS teams and support teams

Audience

Companies of all sizes interested in an AI-self-service solution to reduce customer service tickets and cart abandonment instances

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£0/month
Free plan available. Starter 29 GBP per month, Team 59 GBP per month, Professional 99 GBP per month, Enterprise from 299 GBP per month. Monthly plans have a 14-day free trial.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Dedox
Founded: 2025
United Kingdom
dedox.ai

Company Information

Inbenta
Founded: 2005
United States
www.inbenta.com/en/

Alternatives

Alternatives

Accelflow Space

Accelflow Space

Accelflow Inc.
contboxx Vault

contboxx Vault

Adversign Media GmbH
Shelf

Shelf

Shelf.io

Categories

AI Knowledge Base Supported

Categories

Artificial Intelligence Features

Chatbot Supported
For eCommerce Supported
For Healthcare Supported
For Sales Supported
Image Recognition Supported
Machine Learning Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Not Supported
Process/Workflow Automation Supported
Rules-Based Automation Supported
Virtual Personal Assistant (VPA) Supported

Chatbot Features

Call to Action Not Supported
Context and Coherence Not Supported
Human Takeover Not Supported
Inline Media / Videos Not Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Not Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Not Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Integrations

Salesforce Supported
Zendesk Supported
ChatGPT Supported
Claude Desktop Supported
Cursor Supported
Facebook Not Supported
Google Sheets Supported
HubSpot CRM Supported
Intercom Supported
Microsoft Teams Supported
Model Context Protocol (MCP) Supported
NiCE CXone Mpower Not Supported
Salesforce Agentforce Service Not Supported
Slack Supported
WordPress Supported
Zapier Supported

Integrations

Salesforce Supported
Zendesk Supported
ChatGPT Not Supported
Claude Desktop Not Supported
Cursor Not Supported
Facebook Supported
Google Sheets Not Supported
HubSpot CRM Not Supported
Intercom Not Supported
Microsoft Teams Not Supported
Model Context Protocol (MCP) Not Supported
NiCE CXone Mpower Supported
Salesforce Agentforce Service Supported
Slack Not Supported
WordPress Not Supported
Zapier Not Supported
Claim Dedox and update features and information
Claim Dedox and update features and information
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Claim Inbenta and update features and information