Audience

Organizations interested in a powerful conversational AI platform

About Hyro

Hyro is the world’s first adaptive communications platform. Featuring plug & play conversational AI and natural language automation, Hyro empowers enterprises to flex their processes and messaging across their most valuable platforms, services, and channels—including contact centers, chat solutions, SMS, and more. Say goodbye to rigid chatbots and voice assistants running on intent-based flows that constantly break.

With the adaptive advantage for enterprise, Hyro is ushering in a new age of conversational technologies that are quick to deploy, easy to maintain, and simple to scale—conserving vital resources while generating better conversations, more conversions, and revenue-driving insights.

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Integrations

API:
Yes, Hyro offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Hyro
United States
www.hyro.ai/

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support

Hyro Frequently Asked Questions

Q: What kinds of users and organization types does Hyro work with?
Q: What languages does Hyro support in their product?
Q: What kind of support options does Hyro offer?
Q: What other applications or services does Hyro integrate with?
Q: Does Hyro have an API?
Q: What type of training does Hyro provide?

Hyro Product Features

Chatbot

Context and Coherence Supported
Human Takeover Supported
Machine Learning Supported
Natural Language Processing Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Call to Action Not Supported
Inline Media / Videos Not Supported
Payment Integration Not Supported
Prediction Not Supported
Social Media Integration Not Supported

Conversational AI

Code-free Development Supported
Contextual Guidance Supported
Intent Recognition Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Supported
Speech Recognition Supported
Speech Synthesis Supported
Virtual Assistant Supported
For Developers Not Supported
Multi-Languages Not Supported

Hyro Verified User Reviews

Write a Review
  • A Hyro User
    Dr
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great Conversational AI solution for enterprises"

    Posted 2021-06-20

    Pros: * Best customer service + customer success
    * Uses a knowledge graph instead of the usual 'tree' structure so maintenance is almost zero
    * It seems like they always improve the product and listening to any customer concern very carefully.

    Cons: * Still in its early stages so there's a lot of work to be done.

    Overall: Great platform to serve enterprises in verticals like Healthcare, and Real estate. It seems like it was built for enterprises as you get ready use cases and rarely need to create your own (which is pretty easy as well).
    What we liked most about the platform is the fact that when your website or app is being updated with new content you don't need to do anything, it just updates automatically.

    Read More...
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