Audience

Organizations interested in a powerful conversational AI platform

About Hyro

Hyro is the world’s first adaptive communications platform. Featuring plug & play conversational AI and natural language automation, Hyro empowers enterprises to flex their processes and messaging across their most valuable platforms, services, and channels—including contact centers, chat solutions, SMS, and more. Say goodbye to rigid chatbots and voice assistants running on intent-based flows that constantly break.

With the adaptive advantage for enterprise, Hyro is ushering in a new age of conversational technologies that are quick to deploy, easy to maintain, and simple to scale—conserving vital resources while generating better conversations, more conversions, and revenue-driving insights.

Other Popular Alternatives & Related Software
Qualified
Qualified
5.0 out of 5 stars (1 Rating)
Qualified helps companies generate pipeline, faster. Tap into your greatest asset - your website - to identify your most valuable visitors, uncover signals of buying intent, shape sales and marketing campaigns, and instantly start sales conversations. Qualified is the #1 pipeline generation platform for revenue teams that use Salesforce. Qualified helps leading B2B companies tap into their greatest asset - their website - to identify their most valuable visitors, uncover signals of buying intent, shape sales and marketing campaigns, and instantly start sales conversations. Powered by the Xforce platform, Qualified is uniquely designed for Sales Cloud customers and offers two core products: Qualified Conversations and Qualified Signals. Piper is an AI SDR that automates your inbound pipeline generation motion to help you scale. The AI SDR you’ve been waiting for, Piper is ready to join your team today.
Learn more about Qualified
Mindsay
Mindsay
5.0 out of 5 stars (1 Rating)
Mindsay makes customer interactions simple and efficient using conversational automation. We help customer service teams overcome common challenges, allowing them to automate customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build their customer service automation strategy, allowing for maximum automation of customer interactions and lowest total cost of ownership.
Learn more about Mindsay
IBM watsonx Assistant
IBM watsonx Assistant
5.0 out of 5 stars (1 Rating)
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.
Learn more about IBM watsonx Assistant
Boost.ai
Boost.ai
Introducing the world’s most user-friendly no-code, no-fuss conversational AI platform. Powered by proprietary self-learning AI, and equipped with an enterprise-ready feature set, the boost.ai platform is the fastest, easiest and most scaleable way for enterprises to automate and streamline internal business processes and external customer interactions. Boost.ai utilizes deep learning and natural language processing (NLP) technologies with its proprietary automatic semantic understanding (ASU) technology to interpret and respond to queries via a chatbot or applications like Skype, Messenger, and Slack. It offers a host of features such as centralized information repository, authentication management, pre-defined templates, language detection, conversational IVR, and more. Gain insights into conversation data, quality rating, and other metrics via analytics and statistics to optimize customer engagement, with support for Microsoft Teams, Zendesk, Salesforce and more.
Learn more about Boost.ai

Integrations

API:
Yes, Hyro offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews for Hyro Write a Review

Company Information

Hyro
United States
www.hyro.ai/

Videos and Screen Captures

Play Video Dashboard Knowledge Graph Reports Hyro
Other Useful Business Software
$300 Free Credits to Build on Google Cloud Icon
$300 Free Credits to Build on Google Cloud

New customers can spin up VMs, build with AI, and query data at no cost.

Put your $300 in credit toward real workloads, then keep building with free monthly usage for 20+ products. No commitment and no charge until you upgrade.
Start Free

Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support

Hyro Frequently Asked Questions

Q: What kinds of users and organization types does Hyro work with?
Hyro works with these users and organization types: Enterprise and Government.
Q: What languages does Hyro support in their product?
Hyro supports these languages: English.
Q: What kind of support options does Hyro offer?
Hyro offers support via phone support.
Q: What other applications or services does Hyro integrate with?
Hyro integrates with: EpicCare EMR.
Q: Does Hyro have an API?
Yes, Hyro has an API.
Q: What type of training does Hyro provide?
Hyro provides training in the form of documentation, live online, and webinars.

Hyro Product Features

Chatbot

Context and Coherence Supported
Human Takeover Supported
Machine Learning Supported
Natural Language Processing Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Call to Action Not Supported
Inline Media / Videos Not Supported
Payment Integration Not Supported
Prediction Not Supported
Social Media Integration Not Supported

Conversational AI

Code-free Development Supported
Contextual Guidance Supported
Intent Recognition Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Supported
Speech Recognition Supported
Speech Synthesis Supported
Virtual Assistant Supported
For Developers Not Supported
Multi-Languages Not Supported

Hyro Verified User Reviews

Write a Review
  • A Hyro User
    Dr
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1,000 - 4,999
    Design 5 out of 5 stars
    Ease 4 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Great Conversational AI solution for enterprises"

    5 out of 5 stars Posted 2021-06-20

    Pros: * Best customer service + customer success
    * Uses a knowledge graph instead of the usual 'tree' structure so maintenance is almost zero
    * It seems like they always improve the product and listening to any customer concern very carefully.

    Cons: * Still in its early stages so there's a lot of work to be done.

    Overall: Great platform to serve enterprises in verticals like Healthcare, and Real estate. It seems like it was built for enterprises as you get ready use cases and rarely need to create your own (which is pretty easy as well).
    What we liked most about the platform is the fact that when your website or app is being updated with new content you don't need to do anything, it just updates automatically.

    Read More...
  • Previous
  • You're on page 1
  • Next
Page Already Claimed. Claim Again?