Datto RMM

Datto RMM

Datto, a Kaseya company
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About

Datto RMM is a secure, reliable and modern cloud-based remote monitoring and management platform that gives MSPs the ability to securely and reliably manage their customers IT infrastructures. Built to remove complexity, costs, and risks, it includes powerful automation and monitoring tools such as ransomware detection, patch management, and remote control takeover to help MSPs proactively prevent IT issues, respond faster to incidents, and deliver a better service to their customers. Protect and quickly restore PCs with reliable, image-based, all-in-one cloud backup and disaster recovery. Cloud-to-cloud backup and fast recovery for critical data in Microsoft 365 and G Suite applications. Fast and easy file and folder backup and restore with support for Windows and Mac. Safe file sync and share with a centrally managed, secure collaboration platform. Protect and quickly restore servers with reliable, image-based, all-in-one business continuity and disaster recovery.

About

DeskDay is redefining how MSPs and IT teams deliver IT support. It’s a modern, AI-driven PSA designed around ease of use, not clutter. From a chat-based service desk to project management, billing, contracts, reporting, and workflow automation, everything lives in one unified ecosystem. At the heart of DeskDay is Helena, the AI assistant that helps teams respond faster, stay informed, and reduce manual work. End users meet MSPs where they already are: Microsoft Teams, web, mobile, and desktop (with SMS and Slack coming soon). This isn’t just another PSA. It’s a customer-centric, omnichannel support experience where every interaction matters, and nothing falls through the cracks.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Managed service providers in need of a cloud-based remote monitoring and management platform to keep track of client endpoints and IT infrastructures

Audience

MSPs and IT departments

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$79
PER/TECH/MONTH
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Datto, a Kaseya company
Founded: 2007
United States
www.datto.com

Company Information

DeskDay
Founded: 2021
United States
deskday.com

Alternatives

Alternatives

Datto SIRIS

Datto SIRIS

Datto, a Kaseya company
Kaseya BMS

Kaseya BMS

Kaseya
ShadowProtect

ShadowProtect

StorageCraft Technology
ConnectWise PSA

ConnectWise PSA

ConnectWise

Categories

Patch Management Supported
RMM Supported

Categories

AI PSA Supported
IT Management Supported
MSP Supported
RMM Supported

RMM Features

Deployment Management Not Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Not Supported
Network Monitoring Not Supported
Patch Management Not Supported
Real-time Alerts Supported
Remediation Management Not Supported

MSP Features

Backup Management Not Supported
Billing & Invoicing Supported
CRM Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Supported
Patch Management Not Supported
Privileged Access Management (PAM) Not Supported
Project Management Supported
Remote Access Not Supported
Remote Systems Monitoring Supported
Scheduling Supported

Professional Services Automation Features

Billing & Invoicing Supported
Client Portal Supported
Collaboration Tools Not Supported
CRM Supported
Document Management Not Supported
Portfolio Management Not Supported
Project Management Supported
Proposal Generation Not Supported
Quote Management Not Supported
Resource Management Supported
Time & Expense Tracking Supported

Integrations

Backup Radar Supported
Barracuda Cloud Supported
BeachheadSecure Supported
Beyond Software Supported
BrightGauge Supported
ConnectWise ScreenConnect Supported
Datto EDR Supported
Docusign Supported
Kaseya Quote Manager Supported
Level Not Supported
Microsoft Dynamics 365 Supported
ONEiO Supported
QuickBooks Online Supported
Quoter Supported
RocketCyber Supported
Sage CRM Supported
ScalePad Lifecycle Manager Supported
Simplesat Supported
TRIBUS Supported
Zapier Supported

Integrations

Backup Radar Not Supported
Barracuda Cloud Not Supported
BeachheadSecure Not Supported
Beyond Software Not Supported
BrightGauge Not Supported
ConnectWise ScreenConnect Not Supported
Datto EDR Not Supported
Docusign Not Supported
Kaseya Quote Manager Not Supported
Level Supported
Microsoft Dynamics 365 Not Supported
ONEiO Not Supported
QuickBooks Online Not Supported
Quoter Not Supported
RocketCyber Not Supported
Sage CRM Not Supported
ScalePad Lifecycle Manager Not Supported
Simplesat Not Supported
TRIBUS Not Supported
Zapier Not Supported
Claim Datto RMM and update features and information
Claim Datto RMM and update features and information
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