Datto RMM

Datto RMM

Datto, a Kaseya company
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About

Datto RMM is a secure, reliable and modern cloud-based remote monitoring and management platform that gives MSPs the ability to securely and reliably manage their customers IT infrastructures. Built to remove complexity, costs, and risks, it includes powerful automation and monitoring tools such as ransomware detection, patch management, and remote control takeover to help MSPs proactively prevent IT issues, respond faster to incidents, and deliver a better service to their customers. Protect and quickly restore PCs with reliable, image-based, all-in-one cloud backup and disaster recovery. Cloud-to-cloud backup and fast recovery for critical data in Microsoft 365 and G Suite applications. Fast and easy file and folder backup and restore with support for Windows and Mac. Safe file sync and share with a centrally managed, secure collaboration platform. Protect and quickly restore servers with reliable, image-based, all-in-one business continuity and disaster recovery.

About

DeskDay is redefining how MSPs and IT teams deliver IT support. It’s a modern, AI-driven PSA designed around ease of use, not clutter. From a chat-based service desk to project management, billing, contracts, reporting, and workflow automation, everything lives in one unified ecosystem. At the heart of DeskDay is Helena, the AI assistant that helps teams respond faster, stay informed, and reduce manual work. End users meet MSPs where they already are: Microsoft Teams, web, mobile, and desktop (with SMS and Slack coming soon). This isn’t just another PSA. It’s a customer-centric, omnichannel support experience where every interaction matters, and nothing falls through the cracks.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Managed service providers in need of a cloud-based remote monitoring and management platform to keep track of client endpoints and IT infrastructures

Audience

MSPs and IT departments

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$79
PER/TECH/MONTH
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Datto, a Kaseya company
Founded: 2007
United States
www.datto.com

Company Information

DeskDay
Founded: 2021
United States
deskday.com

Alternatives

Alternatives

Datto SIRIS

Datto SIRIS

Datto, a Kaseya company
Kaseya BMS

Kaseya BMS

Kaseya
ShadowProtect

ShadowProtect

StorageCraft Technology
ConnectWise PSA

ConnectWise PSA

ConnectWise

Categories

Patch Management Supported
RMM Supported

Categories

AI PSA Supported
IT Management Supported
MSP Supported
RMM Supported

RMM Features

Deployment Management Not Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Not Supported
Network Monitoring Not Supported
Patch Management Not Supported
Real-time Alerts Supported
Remediation Management Not Supported

MSP Features

Backup Management Not Supported
Billing & Invoicing Supported
CRM Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Supported
Patch Management Not Supported
Privileged Access Management (PAM) Not Supported
Project Management Supported
Remote Access Not Supported
Remote Systems Monitoring Supported
Scheduling Supported

Professional Services Automation Features

Billing & Invoicing Supported
Client Portal Supported
Collaboration Tools Not Supported
CRM Supported
Document Management Not Supported
Portfolio Management Not Supported
Project Management Supported
Proposal Generation Not Supported
Quote Management Not Supported
Resource Management Supported
Time & Expense Tracking Supported

Integrations

Backup Radar Supported
Beyond Software Supported
Bitdefender Advanced Threat Intelligence Supported
ConnectWise CPQ Supported
Customer Thermometer Supported
CyTrack Supported
CyberFOX Password Manager Supported
HyAlto Supported
ITQuoter Supported
Intermedia AppID Supported
LogicMonitor Supported
Logicom E&P Supported
Microsoft Excel Supported
Neo Agent Supported
Network Glue Supported
Unit4 ERP Supported
WatchGuard Network Security Supported
Zoho CRM Supported
iBizi Supported

Integrations

Backup Radar Not Supported
Beyond Software Not Supported
Bitdefender Advanced Threat Intelligence Not Supported
ConnectWise CPQ Not Supported
Customer Thermometer Not Supported
CyTrack Not Supported
CyberFOX Password Manager Not Supported
HyAlto Not Supported
ITQuoter Not Supported
Intermedia AppID Not Supported
LogicMonitor Not Supported
Logicom E&P Not Supported
Microsoft Excel Not Supported
Neo Agent Not Supported
Network Glue Not Supported
Unit4 ERP Not Supported
WatchGuard Network Security Not Supported
Zoho CRM Not Supported
iBizi Not Supported
Claim Datto RMM and update features and information
Claim Datto RMM and update features and information
Claim DeskDay and update features and information
Claim DeskDay and update features and information