Datto RMM Reviews in 2026

Audience

Managed service providers in need of a cloud-based remote monitoring and management platform to keep track of client endpoints and IT infrastructures

About Datto RMM

Datto RMM is a secure, reliable and modern cloud-based remote monitoring and management platform that gives MSPs the ability to securely and reliably manage their customers IT infrastructures. Built to remove complexity, costs, and risks, it includes powerful automation and monitoring tools such as ransomware detection, patch management, and remote control takeover to help MSPs proactively prevent IT issues, respond faster to incidents, and deliver a better service to their customers. Protect and quickly restore PCs with reliable, image-based, all-in-one cloud backup and disaster recovery. Cloud-to-cloud backup and fast recovery for critical data in Microsoft 365 and G Suite applications. Fast and easy file and folder backup and restore with support for Windows and Mac. Safe file sync and share with a centrally managed, secure collaboration platform. Protect and quickly restore servers with reliable, image-based, all-in-one business continuity and disaster recovery.

Other Popular Alternatives & Related Software

MSP360 RMM

(4 Ratings)

MSP360 RMM enables users to efficiently manage all aspects of their IT infrastructure within a single dashboard. Features include system resource monitoring, software deployment, patch management, alerting, remote access, scripting, and more. Licensed per admin with unlimited endpoints. Main features: - System resource and performance monitoring - Windows patch management - Software deployment - Reporting - Device management - Antivirus management - Alerting - PowerShell scripting - Remote access

Learn more

Action1

(10 Ratings)

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company.

Learn more

ConnectWise RMM

(1 Rating)

Don’t settle when it comes to managing your clients’ IT infrastructure. Exceed their expectations with ConnectWise RMM, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. With the number of new vulnerabilities rising each year, smart patching procedures have never been more important. We automatically test and deploy patches when they are viable and restrict patches that are harmful. Get better protection for clients while you spend less time managing endpoints and more time growing your business. It’s tough to locate, afford, and retain quality talent. In fact, 81% of IT leaders say it’s hard to find the recruits they need. Add ConnectWise RMM, NOC services and get the expertise and problem resolution you need to become the advisor your clients demand—without adding headcount.

Learn more

Heimdal Endpoint Detection and Response (EDR)

(13 Ratings)

Heimdal® Endpoint Detection and Response is our proprietary multi-solution service providing unique prevention, threat-hunting, and remediation capabilities. It combines some of the most advanced threat-hunting technologies: - Next-Gen Antivirus - Privileged Access Management - Application Control - Ransomware Encryption Protection - Patch & Asset Management - Email Security - Remote Desktop - Threat Prevention ( DNS based ) - Threat Hunting & Action Center With 9 modules working together seamlessly under one convenient roof, all within one agent and one platform, Heimdal Endpoint Detection and Response grants you access to all the essential cybersecurity layers your business needs to protect itself against both known and unknown online and insider threats. Our state-of-the-art product empowers you to quickly and effortlessly respond to sophisticated malware with stunning accuracy, protecting your digital assets and your reputation in the process as well.

Learn more

Pricing

Free Trial:

Free Trial available.

Integrations

See Integrations

Ratings/Reviews

Overall 0.0 / 5

ease 0.0 / 5

features 0.0 / 5

design 0.0 / 5

support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Videos and Screen Captures

Other Useful Business Software

MongoDB Atlas runs apps anywhere

Deploy in 115+ regions with the modern database for every enterprise.

MongoDB Atlas gives you the freedom to build and run modern applications anywhere—across AWS, Azure, and Google Cloud. With global availability in over 115 regions, Atlas lets you deploy close to your users, meet compliance needs, and scale with confidence across any geography.

Start Free

Product Details

Platforms Supported

Cloud

Windows

Mac

Training

Documentation

Live Online

Webinars

In Person

Support

Phone Support

24/7 Live Support

Online

Compare This Software

NinjaOne

NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By...

Compare
Why NinjaOne is Better than Datto RMM

NinjaOne is better than Datto RMM for teams seeking a modern, unified endpoint-management experience that emphasizes usability, automation, and fast technician action. Both products provide cloud-based monitoring and remote management, but NinjaOne combines real-time endpoint visibility, autonomous patching, remediation, remote access, mobile device management, backup, and related IT workflows in one cohesive platform. This makes NinjaOne especially compelling for IT departments and MSPs that want to consolidate tools and manage diverse, distributed environments from a single console.
SuperOps

SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared...

Compare
Why SuperOps is Better than Datto RMM

SuperOps is better than Datto RMM for MSPs seeking a unified, automation-first platform that does not depend on a wider collection of separately branded products. Datto RMM provides remote endpoint monitoring and management and connects with other Kaseya tools for PSA, security, and backup. SuperOps combines RMM, PSA, service desk, documentation, automation, and AI workflows in one cohesive platform. This reduces tool switching and gives technicians and business teams shared visibility into endpoints, tickets, clients, contracts, and service performance.
Atera

Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve...

Compare
ConnectWise RMM

Don’t settle when it comes to managing your clients’ IT infrastructure. Exceed their expectations with ConnectWise RMM, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. With the number of new vulnerabilities rising each year, smart patching...

Compare
Syncro

Syncro offers the first Extended Monitoring and Management (XMM) platform purpose-built for midsized MSPs and internal IT teams. The unified platform integrates RMM (endpoint management), professional services automation (PSA), and Microsoft 365 multi-tenant management to help organizations...

Compare
Kaseya VSA

Kaseya VSA is a next-generation remote monitoring and management (RMM) software for Managed Service Providers (MSP) and IT enterprises. With VSA, users get access to the fastest remote control powerful discovery, reliable patch management, and monitoring and security tools in a single solution....

Compare
PDQ Deploy & Inventory

Automate patch management with PDQ Deploy & Inventory. Use PDQ Inventory to scan, collect, and organize your devices, then use PDQ Deploy to set a preferred schedule for deployment. Once the deployment has been scheduled, PDQ will automatically and silently apply updates without inconveniencing...

Compare
Datto SIRIS

From servers to virtual machines, SIRIS is the secure data protection solution built for MSPs to protect their client data. Security comes first with two-factor authentication and the immutable Datto Cloud to deliver the all-in-one solution for backup and recovery in a ransomware world. Born for...

Compare
ShadowProtect

Like disasters, IT environments are anything but standard. That’s why businesses need a single cross-platform solution that protects a mixed, hybrid environment. ShadowProtect® backup and disaster recovery software ensures on-prem business systems and data are fully protected and always...

Compare
Pulseway

Pulseway is a real-time remote monitoring and management (RMM) software for MSPs and IT departments that allows you to take full control over your entire IT environment. Easy to use and quick to deploy, Pulseway ensures that any IT issues are detected, monitored, and addressed at the earliest...

Compare
Datto SaaS Protection

Reliably and securely backup Microsoft 365 and Google Workspace (formerly G Suite) to ensure critical programs used for business, email and docs are protected from every day downtime events and cyber threats. Datto SaaS Protection is a cloud-to-cloud backup solution built exclusively for MSPs,...

Compare
Rapid Recovery

Fast backup and instant recovery for demanding RTOs and RPOs. With Rapid Recovery, you can back up and quickly recover anything, systems, apps and data, anywhere, whether it’s physical, virtual or in the cloud. This data recovery software allows you to run without restore, with zero impact on...

Compare

Recommended Software

NinjaOne

NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By...

See Software
Why NinjaOne is Better than Datto RMM

NinjaOne is better than Datto RMM for teams seeking a modern, unified endpoint-management experience that emphasizes usability, automation, and fast technician action. Both products provide cloud-based monitoring and remote management, but NinjaOne combines real-time endpoint visibility, autonomous patching, remediation, remote access, mobile device management, backup, and related IT workflows in one cohesive platform. This makes NinjaOne especially compelling for IT departments and MSPs that want to consolidate tools and manage diverse, distributed environments from a single console.
SuperOps

SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared...

See Software
Why SuperOps is Better than Datto RMM

SuperOps is better than Datto RMM for MSPs seeking a unified, automation-first platform that does not depend on a wider collection of separately branded products. Datto RMM provides remote endpoint monitoring and management and connects with other Kaseya tools for PSA, security, and backup. SuperOps combines RMM, PSA, service desk, documentation, automation, and AI workflows in one cohesive platform. This reduces tool switching and gives technicians and business teams shared visibility into endpoints, tickets, clients, contracts, and service performance.
Atera

Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve...

See Software
Datto SIRIS

From servers to virtual machines, SIRIS is the secure data protection solution built for MSPs to protect their client data. Security comes first with two-factor authentication and the immutable Datto Cloud to deliver the all-in-one solution for backup and recovery in a ransomware world. Born for...

See Software
ShadowProtect

Like disasters, IT environments are anything but standard. That’s why businesses need a single cross-platform solution that protects a mixed, hybrid environment. ShadowProtect® backup and disaster recovery software ensures on-prem business systems and data are fully protected and always...

See Software
Pulseway

Pulseway is a real-time remote monitoring and management (RMM) software for MSPs and IT departments that allows you to take full control over your entire IT environment. Easy to use and quick to deploy, Pulseway ensures that any IT issues are detected, monitored, and addressed at the earliest...

See Software