DataOrb vs. Kangaroo Rewards Comparison


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About DataOrb is an AI-first company that enables companies to operationalize customer empathy – across all touchpoints and channels. With DataOrb’s Customer Engagement Hub, companies can enhance their playbooks by turning insights into action. DataOrb empowers employees to drive measurable improvement through DataOrb’s AI Coach. Better insights, happier humans, stronger performance and higher value. Impact Drive customer satisfaction, empower your agents, and increase revenue from an AI-powered customer engagement hub. Insights Gain better visibility into omnichannel product issues and customer complaints and mitigate hotspots before they impact your business. Data Aggregate every customer interaction from every channel, leaving no data behind. The DataOrb connectors centralize social, contact center, email, and other sources of customer interaction data.	About Drive customer loyalty and growth with Kangaroo Rewards, a leading omnichannel loyalty engine trusted by thousands of SMBs and Fortune 500 companies. Craft hyper-personalized engagement with targeted rewards, automated marketing, and your own branded app. Witness average order values soar as customers feel valued, spend more, and return for more. Streamline operations with effortless setup and expert support. Our laser-focused data insights optimize your program, maximize ROI, and fuel pure profit. Kangaroo integrates with leading POS, eCommerce, and marketing platforms like Shopify, Lightspeed, Magento, and Mailchimp.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies searching for a powerful Customer Engagement solution	Audience Small to large businesses.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $99/month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information DataOrb Founded: 2021 United States www.dataorb.ai/	Company Information Kangaroo Rewards Founded: 2012 Canada get.kangaroorewards.com/customerloyalty/
Alternatives ZEPIC	Alternatives TrueLoyal
Sogolytics	Giftbit
CSG Xponent CSG	Preferred Patron Loyalty Preferred Patron Loyalty, LLC
CrossEngage	Umanest
Simplify360 View All	Propello Cloud View All
Categories Customer Engagement Customer Experience	Categories Contest Customer Advocacy Customer Engagement Customer Experience Customer Loyalty eCommerce Marketing Employee Advocacy Gamification Loyalty Management Marketing Automation Referral Rewards and Incentives SMS Marketing
	Customer Engagement Features Analytics Churn Management Communication Management Community Management Content Syndication Feedback Collection Gamification Live Chat Video Content Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Show More Features Contest Features Awards Management Blind Judging Entrant Management Entry Fee Processing Entry Management Forms Management Fraud Detection Judging Management Scoring Skills Contests (Photo, Essay, Design, etc) Social Media Management Social Promotions Sweepstakes Timeline Management Voting Management Customer Advocacy Features Advocate Management Campaign Management Communication Management Community Management Gamification Referral Tracking Reporting/Analytics Rewards Program Social Engagement Customer Loyalty Features Corporate Memberships CRM Customer Activity Tracking Discount Management Gift Card System Loyalty Card System Member Portal Membership Management No-Card Loyalty System Referral Tracking Rewards Management Employee Advocacy Features Content Controls / Compliance Content Library Creation Mobile Access Post Scheduling Push / Email Notifications Reporting / Analytics Social Sharing Gamification Tiered User Permissions Gamification Features Badge Management Collaboration Tools Contest Management Feedback Management For Call Centers For Developers For Education For Onboarding For Sales Goal Setting / Tracking Leaderboards / Activity Tracking Performance Metrics Rewards Management Loyalty Management Features CRM Customer Activity Tracking Discount Management Gift Card System Loyalty Card System Member Portal Membership Management No-Card Loyalty System Referral Tracking Rewards Management White Label Marketing Automation Features A/B Testing Analytics / ROI Tracking Artificial Intelligence Content / Blogging Platform Customizable CTAs Drip Campaigns Dynamic Content Landing Pages / Web Forms Lead Scoring Sales Intelligence Search Marketing Segmentation Social Marketing Website Visitor Tracking Referral Features Affiliate Marketing Campaign Management Contact Management Employee Referral Management Feedback Management Lead Engagement Loyalty Program Referral Tracking Rewards Management SMS Marketing Features 2-Way Messaging Artificial Intelligence Contact Management Mass Texting Message Personalization MMS Mobile Coupons Mobile Keywords Polls / Voting Reporting/Analytics Scheduled Messaging Shortcodes Text-to-Win
Integrations BigCommerce Constant Contact Klaviyo Lightspeed Retail Magento Mailchimp Shopify Weevi WooCommerce	Integrations BigCommerce Constant Contact Klaviyo Lightspeed Retail Magento Mailchimp Shopify Weevi WooCommerce View All 9 Integrations
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