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About

Actionable Chatbot & Voice Analytics. Optimize Response Effectiveness. Understand User Behaviors. Increase User Satisfaction, Engagement, and Monetization. Optimize Customer Service Chatbot Response Effectiveness. Increase Conversions in Commerce Chatbots. Our AI-driven data cloud digests and translates all your transcripts across all conversational sources and channels. You then have a centralized view of all these conversational paths to optimize your chatbot’s performance and increase ROI. We are the only company to surface patterns with mishandled and unhandled intents to improve NLP engines, leveraging our proprietary Conversational Data Cloud™.

About

Optimize the entire conversation to improve customer experience and agent productivity with Conversational AI, Natural Language Processing (NLP) and Robotic Process Automation (RPA). Omnichannel AI-driven intelligent virtual assistant (IVA) driving customer engagement and increasing self-service and automation rates across IVR, web and mobile. U-Self Serve deflects transactional interactions from high-cost human agents using Conversational AI. Deliver frictionless and ongoing agent verification using voiceprints to increase customer trust and reduce contact center fraud. Monitor agent ID continuously during the entire agent shift and alert supervisor in real-time in the event of an ID issue. Leverage AI with real-time call transcription to deliver in-call alerts, guidance, and automation of agent after-call work (ACW) summaries and call dispositions. Deliver an increase in agent productivity, a reduction in time spent on ACW summaries and an improvement in accuracies.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses of all sizes searching for a complete Conversational Marketing solution

Audience

Call centers that want a conversation AI platform to improve their services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Dashbot
Founded: 2016
United States
www.dashbot.io

Company Information

Uniphore
India
www.uniphore.com

Alternatives

Dialogflow

Dialogflow

Google

Alternatives

Ochatbot

Ochatbot

Ometrics
Daisee

Daisee

daisee
Landbot.io

Landbot.io

Landbot
Dialogflow

Dialogflow

Google
Zoom Virtual Agent

Zoom Virtual Agent

Zoom Communications

Categories

Categories

Integrations

Behavioral Signals
Botsify
Chatfuel
Flow.ai
Meya
Octane AI
Orbita
QEval
Smartloop
Take Blip
ZoomInfo GTM Studio

Integrations

Behavioral Signals
Botsify
Chatfuel
Flow.ai
Meya
Octane AI
Orbita
QEval
Smartloop
Take Blip
ZoomInfo GTM Studio
Claim Dashbot and update features and information
Claim Dashbot and update features and information
Claim Uniphore and update features and information
Claim Uniphore and update features and information