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About

By allowing personal WhatsApp for business chat, you risk losing valuable leads and data. Attrition is high, people leave and take their chats with them. This causes a nightmare during handover time. After implementing DashCX, your business chats will come within your business and stay with you forever. Dependency on agents is removed and handovers are made extremely simple. Create no-code chatbots for a chat that answer customer questions automatically, share content, and send notifications related to orders, payments, and shipping. Make conversation flow with your customers on their preferred platform & customize your welcome/reply messages as per your needs. Create frictionless user journeys in your sales funnel to visualize the experiences of customers with your product and services.

About

Techmits Connect is a WhatsApp Business platform for customer support, sales and marketing teams. It brings conversations from connected WhatsApp Business numbers into a shared inbox, where staff can assign chats and use conversation history, quick replies, contact records, groups and custom fields. Businesses can create campaigns with approved message templates, manage opted-in contacts, and track delivery and engagement. Workflow tools include AI-powered auto-replies with human handoff, automated reminders, customer journeys and pipeline-triggered messages. The platform also provides a website chat widget, Shopify integration, REST APIs and webhooks, plus an Android app for managing conversations and contacts. Techmits Connect uses Meta’s official WhatsApp Business Platform and Cloud API; WhatsApp messaging charges are paid directly to Meta. A free plan is available, and paid features can be tried for 14 days.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Companies requiring a solution that helps increase revenue by managing chat

Audience

Small and medium-sized businesses, eCommerce stores, Shopify merchants, online retailers, customer support teams, sales and marketing teams, service providers, agencies, and growing enterprises that use WhatsApp for customer communication, lead management, marketing automation, and customer support.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$0
A free plan is available. Paid features include a 14-day trial. WhatsApp messaging charges are billed separately by Meta.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Techmits Connect is easy to use, feature-rich, and offers excellent customer support. The onboarding process is smooth and straightforward, making it easy to get started. The platform is user-friendly, and the team is responsive and helpful whenever assistance is needed. Overall, a great experience and a highly recommended solution!

Cons

  • Cons: Nothing significant to mention. So far, the experience has been smooth and satisfying.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

DashCX
Founded: 2022
India
www.dashcx.com

Company Information

Techmits
Founded: 2018
India
www.techmits.com

Alternatives

Alternatives

Whapier

Whapier

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Agniix

Agniix

Agniix Labs
RichAutomate

RichAutomate

Groovy Web LLP & RichPOS Software
ChatFlow

ChatFlow

Novynix Technologies Private Limited

Categories

WhatsApp Marketing Supported

Categories

WhatsApp Marketing Supported

Integrations

WhatsApp Supported
Shopify Not Supported

Integrations

WhatsApp Supported
Shopify Supported
Claim DashCX and update features and information
Claim DashCX and update features and information
Claim Techmits Connect and update features and information
Claim Techmits Connect and update features and information