Dakota Series

Dakota Series

BFC Associates
ReFrame Engage

ReFrame Engage

WSD Digital
+
+

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About

Our Dakota Warehouse Management System is not a generic application modified for food distribution. We focus entirely on food and the requirements of food distributors. We design applications for our industry to meet the requirements of the new Produce Traceability Initiative and Food Safety Modernization Act. Provide the capability to set aside one or multiple areas in the warehouse to house a multitude of items at any given time. In preparation for an order, items can be pulled from overflow to these slots. Utilize open space within a slot to maximize utilization with Virtual Slots. When multiple items in Overflow are allocated to the same slot, our software creates a Virtual Slot and allocates items accordingly within the slot. Utilize open space within a slot to maximize utilization with Virtual Slots. When multiple items in Overflow are allocated to the same slot, our software creates a Virtual Slot and allocates items accordingly within the slot.

About

Advanced conversational intelligence for unparalleled customer experience. Context-aware solutions to provide the best customer experience within a single powerful platform.​​ Services are enabled by seamless, and hassle-free multi-channel interactions with your customers.​ Empowered, context-aware interactions to build relationships with your customers.​ Engage is a platform that enables one-stop context-aware communication and collaboration for any industry looking to improve and streamline their customer interactions for any business services while driving great customer experiences. The solution empowers employees to deliver effectively from anywhere, anytime using any mobile device.​ A requirement assessment questionnaire that identifies your unique needs.​ Configure staff, departments, divisions, and locations, and appointment time-slot creation. ​Create service time-slots at the level of any entity (staff/dept/location) with intervals suited for your business or service.​

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Warehouse managers and companies looking for a warehouse management software solution for their inventory and supply chain operations

Audience

Businesses interested in a solution to connect with their clients and improve customer experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BFC Associates
Founded: 1987
bfcassociates.com/sandbox/dakota-series/

Company Information

WSD Digital
United States
reframesolutions.com/engage/

Alternatives

Alternatives

Latitude WMS

Latitude WMS

PathGuide Technologies
LiveAgent

LiveAgent

Quality Unit
SlotTrak

SlotTrak

Volante Software

Categories

Categories

Food Service Distribution Features

Costing
Customer Management
Import / Export Management
Inventory Management
Lot Tracking
Order Management
Picking & Routing
Purchasing
Quotes / Estimates
Traceability
Vendor Management
Warehouse Management

Warehouse Management Features

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Cloud Communication Platform Features

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Integrations

Google Cloud Platform
Microsoft Office 2021
Microsoft Outlook
WhatsApp

Integrations

Google Cloud Platform
Microsoft Office 2021
Microsoft Outlook
WhatsApp
Claim Dakota Series and update features and information
Claim Dakota Series and update features and information
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Claim ReFrame Engage and update features and information