Scritch

Scritch

Okapi Works
+
+

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About

DPPora helps manufacturers, brands and compliance teams create Digital Product Passports in 27 languages, with stable QR links, evidence, version history and lifecycle statuses. After DPPora approves evidence of GS1 licence ownership, customers can automatically import available product identity information and images for their own GTINs in bulk. Each GTIN must match an approved licence. GS1-sourced fields remain read-only; customers add materials, repair, recycling and regulatory information. CSV and Excel imports and direct Shopify and Pimcore connectors are available on every plan, including Free. Professional and Enterprise include an organisation-scoped read/write API. Higher plans offer branding, team access, analytics and larger allowances. Free includes one published passport with no payment card. Import limits and passport allowances apply. DPPora is an independent service with access to Verified by GS1, not operated or endorsed by GS1.

About

Scritch is an AI recovery agent for support and product teams at B2B software companies. Its SDK connects a failed action in an app to a recovery flow that examines the server response and relevant read-only evidence, explains the problem in plain language, and asks the user for information only they can provide. When a change is needed, Scritch requests approval and checks in code that the fix worked before telling the user they can continue. Teams can define the tools and repair steps available to the agent. For failures it cannot resolve, Scritch prepares an explanation and case trail for the support team and can hand the case to supported ticketing and messaging products. Common use cases include rejected invoices, failed imports or uploads, expired sessions, and account-access problems. The product is designed for technical blocks in B2B applications, not consumer social-media ban appeals or content moderation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Manufacturers, brands, importers, retailers and compliance teams preparing products for EU Digital Product Passport, traceability and sustainability requirements.

Audience

Trust & safety, support, and product/ops teams at B2B SaaS and marketplace companies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

€19/month
A permanent free plan is available. Paid plans start at €19/month. Starter, Business and Professional include a 14-day free trial; Enterprise is excluded. Card required. No subscription fee is charged during the trial. Cancel before the trial ends to avoid charges; otherwise the selected monthly or annual subscription begins automatically after 14 days. CSV and Excel imports and direct Shopify and Pimcore Datahub connectors are available on every plan, including Free. Per-import limits and passport publishing allowances apply. Business, Professional and Enterprise plans include branded Digital Product Passport URLs. Professional and Enterprise include read/write API access, restricted to the account’s own organisation’s products and supported passport content.
Free Version Supported
Free Trial Supported

Pricing

$0.25/recovery
The first 25 recoveries are free with no card required. After adding a card, recoveries remain free for 14 days; afterward, successful recoveries cost $0.25 each. No per-seat charge or monthly minimum; a monthly spend cap is set by the customer ($50 default). Enterprise plans are priced by recovery volume and can run on the customer's servers.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

DPPora
Spain
dppora.com

Company Information

Okapi Works
Belgium
scritch.xyz/

Alternatives

Alternatives

Hoken Pass

Hoken Pass

Hoken Tech
Chaser

Chaser

Chaser.cash
DigitalProductPassport

DigitalProductPassport

WIARA DAAS EOOD
RetryFix

RetryFix

Cloud Traffic Ltd

Categories

Product Compliance Supported

Categories

Customer Service Supported

Integrations

Discord Not Supported
Intercom Not Supported
Jira Not Supported
Linear Not Supported
Pimcore Supported
Shopify Supported
Slack Not Supported
Zendesk Not Supported

Integrations

Discord Supported
Intercom Supported
Jira Supported
Linear Supported
Pimcore Not Supported
Shopify Not Supported
Slack Supported
Zendesk Supported
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