DOC9000

DOC9000

JK Technologies
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About

Using industry-standard tools, JKT supplies excellent products to help you with internal audit management, corrective and preventive action, document control, training, quality control and machine maintenance. We have on-line live demos of our web products or you can download demo versions of our desktop products. To get to the Main Document screen click on the Add/Edit Documents in System icon or select the same-titled item on the DOC9000 menu bar. The next thing that appears is the standard query screen for selecting a document. In this example we have selected to restrict the documents to those with a Document Type of "Standard Operating Procedures" and then we can click on the Requery button to bring forward the list of all documents meeting the search criteria. From here we can go to one selected record, view all selected records, just print out a list of the selected records or Add a New Record.

About

ObserveCTI™ automates the management process by providing your business a quality assurance tool, which provides business-driven, selective/intelligent voice and data recordings without the need for a proprietary voice logger. All recordings are categorized and stored for later playback directly from your PC, remote location, web or any touchtone telephone. Supervisors have access to multiple sites from their PC and can control auditing from a single location within the enterprise. ObserveCTI™ also provides your contact center supervisors the ability to perform audits on agents using a fully integrated auditing tool. Agents are audited and scored based on your specific criteria defined by your business. With a click of a mouse, the supervisor can listen and audit the recorded calls and screens, simultaneously. At the end of the session the supervisor can make comments, save or forward the audit to the agent or management for review.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and professional seeking a solution to control and manage their documents

Audience

Call centers and contact centers looking for a Telephony solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$495 one-time payment
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

JK Technologies
www.jkt9000.com/jkt9000/helpfiles/_0WP0KRBJQ.htm

Company Information

Cacti
www.cacticom.com

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HSEChamp

HSEChamp

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Categories

Categories

Document Management Features

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Integrations

No info available.

Integrations

No info available.
Claim DOC9000 and update features and information
Claim DOC9000 and update features and information
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