DEEP.assistDeepSearch
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Related Products
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About
Our product DEEP.assist is built for customer care and IT-Service Management. Most business processes start with a custom message. DEEP.assist understands the meaning of that message and extracts the relevant information. For channels like email or fax, fully automated business processes can be put in place with automation rates of up to 100%. For direct channels like phone or live chat, agents are assisted in real-time by DEEP.assist. We basically understand ALL of your customer requests, simple or complex, on EVERY channel. We can reduce the TOTAL cost of ALL customer interaction in your organization by 30%-50%. Any questions? We dramatically improve north star metrics in customer care by understanding the content of every customer communication. Independent from channel and articulation. We improve your most relevant metrics. It doesn't stop there. Understanding the meaning of customer communication creates a universe of opportunities.
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About
Maximize revenue from your customer base. Build a deep customer understanding & utilize that understanding to create relevant campaigns across multiple channels 10x faster. To make the right decisions in the post Covid world where your offline customers are shopping on e-commerce, you need to understand customer behavior across e-commerce & offline. Xeno’s CDP enables that by creating a 360* view of your customers across e-commerce, POS, loyalty & feedback. Xeno’s AI identifies the customers most likely to shop from your website or your stores or buy the particular product you’re promoting, leading to higher campaign conversions. You can maximize your revenue from every campaign without the hassle of identifying the right segment. We all want to regularly run relevant campaigns across multiple channels, yet we don’t. Why? It’s just too hard to do every day. So, as marketers ourselves, we built Xeno to enable you to run campaigns with relevant messaging.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses and companies in search of a solution to improve their most relevant metrics
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Audience
Restaurants, stores, retail, etc.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDeepSearch
Austria
www.deepsearch.at/product/
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Company InformationXeno
Founded: 2015
India
getxeno.com
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Alternatives |
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Data Analysis Features
Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics
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Customer Loyalty Features
Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
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Integrations
Facebook
Instagram
Pabbly Connect
Salesforce
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