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About

Customermates has an open-source CRM core for small teams, with contacts, organizations, deals, services, tasks and custom fields. It provides REST APIs, webhooks and authenticated MCP tools so compatible external AI clients and automation workflows can work with CRM records. The core can be self-hosted with Docker Compose under AGPL-3.0-only. Self-hosted installations use external AI clients through MCP. The managed cloud service also offers Mate, a cloud-only AI assistant, and a separately licensed unified inbox for supported email and social channels on eligible plans. The CRM core, hosted assistant and enterprise messaging have distinct licensing and availability conditions. Public source code and documentation explain the deployment options and supported integrations.

About

Zooid is an open-source team chat app built on the Matrix protocol, offering channels, threads, direct messages, and spaces. It can be self-hosted so conversation history and data remain on infrastructure the operator controls. The application is designed so that AI agents can take part in the same rooms as human team members. Agents that support the Agent Client Protocol (ACP), such as Claude Code, Codex, and opencode, can be added to a room, where their actions render as structured interface elements rather than plain text: permission requests appear as approval cards, tool calls as structured data, task plans as checklists, and sub-agent hierarchies as an expandable tree. Each agent runs in its own sandboxed container. Zooid is released under the MIT license and is self-hostable end to end.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small businesses

Audience

Development teams and technical organizations that want to collaborate with AI coding agents in the same chat surface they already use for human teammates, while keeping full ownership of their data and infrastructure.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

14€ / User
Free Version Not Supported
Free Trial Supported

Pricing

Free (open source)
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Easy setup, intuitive workflow and n8n integration is great for automations. Very affordable in comparison to other CRMs

Cons

  • No phone support and some “advanced” stuff requires automations. No problem for me but maybe for other people.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Customermates
Founded: 2026
Germany
customermates.com

Company Information

Zooid
Founded: 2026
zooid.dev

Alternatives

Alternatives

Buzz

Buzz

Block
Virola

Virola

Virola Messenger

Categories

AI CRM Supported
CRM Supported

Categories

Team Chat Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Not Supported
Email Marketing Not Supported
Internal Chat Integration Not Supported
Lead Scoring Supported
Marketing Automation Integration Not Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Not Supported
Task Management Supported
Territory Management Supported

Integrations

n8n Supported

Integrations

n8n Not Supported
Claim Customermates and update features and information
Claim Customermates and update features and information
Claim Zooid and update features and information
Claim Zooid and update features and information