OpenGMBSynectus
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Related Products
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About
Customermates has an open-source CRM core for small teams, with contacts, organizations, deals, services, tasks and custom fields. It provides REST APIs, webhooks and authenticated MCP tools so compatible external AI clients and automation workflows can work with CRM records.
The core can be self-hosted with Docker Compose under AGPL-3.0-only. Self-hosted installations use external AI clients through MCP. The managed cloud service also offers Mate, a cloud-only AI assistant, and a separately licensed unified inbox for supported email and social channels on eligible plans.
The CRM core, hosted assistant and enterprise messaging have distinct licensing and availability conditions. Public source code and documentation explain the deployment options and supported integrations.
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About
OpenGMB helps small businesses and marketing agencies manage Google Business Profiles. It uses Google’s official Business Profile API to bring reviews and replies, scheduled posts, profile edits, health checks, performance reports, and client approvals into one workspace. Teams can assign reviews, add internal notes, make bulk edits across locations, and share branded reports or a client portal. Configurable rules check replies, posts, and profile edits before publication; posts and profile edits require approval, while eligible four- and five-star review replies can be auto-approved when enabled. OpenGMB includes an MCP server and REST API for compatible clients and agents using permissioned tokens. The MIT-licensed community edition can be self-hosted with Docker. The hosted service adds teams, roles, client access, and custom domains. It also includes a Maps rank-tracking view.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Small businesses
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Audience
Small businesses, local clinics, and marketing agencies that manage Google Business Profiles.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
14€ / User
Free Version
Not Supported
Free Trial
Supported
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Pricing
$10/account/month
The hosted plan is $10 per account per month and includes a $10 monthly usage credit. AI-draft and rank-scan usage is metered at provider cost plus 28%; Google Business Profile operations are included subject to fair use. New hosted accounts receive a 14-day trial with $0.50 credit and no card required; the account becomes read-only after the trial. The MIT-licensed community edition has no OpenGMB fee, but self-hosting and third-party provider costs are separate.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationCustomermates
Founded: 2026
Germany
customermates.com
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Company InformationSynectus
Founded: 2016
India
opengmb.synectus.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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CRM Features
Calendar/Reminder System
Supported
Call Logging
Supported
Document Storage
Not Supported
Email Marketing
Not Supported
Internal Chat Integration
Not Supported
Lead Scoring
Supported
Marketing Automation Integration
Not Supported
Mobile Access
Supported
Quotes / Proposals
Not Supported
Segmentation
Supported
Social Media Integration
Not Supported
Task Management
Supported
Territory Management
Supported
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Integrations
Anthropic
Not Supported
ChatGPT
Not Supported
Claude Code
Not Supported
Claude Desktop
Not Supported
Cursor
Not Supported
Google Business Profile
Not Supported
Model Context Protocol (MCP)
Not Supported
OpenSEO
Not Supported
Zapier
Not Supported
n8n
Supported
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Integrations
Anthropic
Supported
ChatGPT
Supported
Claude Code
Supported
Claude Desktop
Supported
Cursor
Supported
Google Business Profile
Supported
Model Context Protocol (MCP)
Supported
OpenSEO
Supported
Zapier
Supported
n8n
Not Supported
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