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About

Customermates has an open-source CRM core for small teams, with contacts, organizations, deals, services, tasks and custom fields. It provides REST APIs, webhooks and authenticated MCP tools so compatible external AI clients and automation workflows can work with CRM records. The core can be self-hosted with Docker Compose under AGPL-3.0-only. Self-hosted installations use external AI clients through MCP. The managed cloud service also offers Mate, a cloud-only AI assistant, and a separately licensed unified inbox for supported email and social channels on eligible plans. The CRM core, hosted assistant and enterprise messaging have distinct licensing and availability conditions. Public source code and documentation explain the deployment options and supported integrations.

About

Lunary is an AI developer platform designed to help AI teams manage, improve, and protect Large Language Model (LLM) chatbots. It offers features such as conversation and feedback tracking, analytics on costs and performance, debugging tools, and a prompt directory for versioning and team collaboration. Lunary supports integration with various LLMs and frameworks, including OpenAI and LangChain, and provides SDKs for Python and JavaScript. Guardrails to deflect malicious prompts and sensitive data leaks. Deploy in your VPC with Kubernetes or Docker. Allow your team to judge responses from your LLMs. Understand what languages your users are speaking. Experiment with prompts and LLM models. Search and filter anything in milliseconds. Receive notifications when agents are not performing as expected. Lunary's core platform is 100% open-source. Self-host or in the cloud, get started in minutes.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small businesses

Audience

AI teams wanting a tool to manage and improve their LLM chatbots

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

14€ / User
Free Version Not Supported
Free Trial Supported

Pricing

$20 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Easy setup, intuitive workflow and n8n integration is great for automations. Very affordable in comparison to other CRMs

Cons

  • No phone support and some “advanced” stuff requires automations. No problem for me but maybe for other people.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Customermates
Founded: 2026
Germany
customermates.com

Company Information

Lunary
United States
lunary.ai/

Alternatives

Alternatives

Categories

AI CRM Supported
CRM Supported

Categories

AI Development Supported
AI Guardrails Supported
Chatbot Supported
Conversational AI Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Not Supported
Email Marketing Not Supported
Internal Chat Integration Not Supported
Lead Scoring Supported
Marketing Automation Integration Not Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Not Supported
Task Management Supported
Territory Management Supported

Integrations

Amplitude Not Supported
Codestral Not Supported
Flowise Not Supported
Gemini 1.5 Flash Not Supported
Gemini 1.5 Pro Not Supported
Gemini 2.0 Flash Not Supported
Gemini Pro Not Supported
Mathstral Not Supported
Ministral 3B Not Supported
Mistral 7B Not Supported
Mistral AI Not Supported
Mistral Large Not Supported
Mistral NeMo Not Supported
Mistral Small Not Supported
MySQL Not Supported
OpenAI Not Supported
Pixtral Large Not Supported
SQL Server Not Supported
Segment Not Supported

Integrations

Amplitude Supported
Codestral Supported
Flowise Supported
Gemini 1.5 Flash Supported
Gemini 1.5 Pro Supported
Gemini 2.0 Flash Supported
Gemini Pro Supported
Mathstral Supported
Ministral 3B Supported
Mistral 7B Supported
Mistral AI Supported
Mistral Large Supported
Mistral NeMo Supported
Mistral Small Supported
MySQL Supported
OpenAI Supported
Pixtral Large Supported
SQL Server Supported
Segment Supported
Claim Customermates and update features and information
Claim Customermates and update features and information
Claim Lunary and update features and information
Claim Lunary and update features and information