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About

Customermates has an open-source CRM core for small teams, with contacts, organizations, deals, services, tasks and custom fields. It provides REST APIs, webhooks and authenticated MCP tools so compatible external AI clients and automation workflows can work with CRM records. The core can be self-hosted with Docker Compose under AGPL-3.0-only. Self-hosted installations use external AI clients through MCP. The managed cloud service also offers Mate, a cloud-only AI assistant, and a separately licensed unified inbox for supported email and social channels on eligible plans. The CRM core, hosted assistant and enterprise messaging have distinct licensing and availability conditions. Public source code and documentation explain the deployment options and supported integrations.

About

Fabylon Statistics is a self-hosted, cookieless web analytics product for organisations that want clear traffic insights while keeping analytics data under their own control. It provides real-time and historical dashboards, page and referrer reporting, campaign and UTM tracking, device and geography insights using local GeoIP, CSV exports, scheduled reports, and configurable retention. Visitor identifiers use a daily rotating hash instead of persistent tracking cookies. Integrations are available for WordPress, Drupal, Joomla and Shopify. Core analytics is free. Optional one-time Pro editions add AI-assisted analysis, automated insights and agent/webhook workflows without a recurring analytics subscription.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small businesses

Audience

Website owners, publishers, developers, digital agencies, privacy-conscious organisations, SMEs, e-commerce teams, and administrators of WordPress, Drupal, Joomla or Shopify sites seeking self-hosted cookieless analytics.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

14€ / User
Free Version Not Supported
Free Trial Supported

Pricing

Free; Pro from €26.95 once
Core analytics is free forever (self-hosted WordPress/Drupal/Joomla/Shopify). Optional one-time licenses, no subscription: Pro €26.95 (AI analysis + agent webhooks), Multisite €74.95 (unlimited sites), Corporate €209.95 (priority support). Customer chooses hosting. Optional AI sends analytics context to a provider the site owner configures. Not a feature-for-feature Google Analytics replacement.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Easy setup, intuitive workflow and n8n integration is great for automations. Very affordable in comparison to other CRMs

Cons

  • No phone support and some “advanced” stuff requires automations. No problem for me but maybe for other people.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Customermates
Founded: 2026
Germany
customermates.com

Company Information

Fabylon
Finland
fabylon.net/statistics/

Alternatives

Alternatives

Categories

AI CRM Supported
CRM Supported

Categories

Web Analytics Supported

Install analytics on WordPress, Drupal, Joomla or Shopify. Eleven dashboards are free. Optional one-time Pro, Multisite and Corporate licenses. Visitor counts use a daily rotating hash instead of analytics cookies. Data stays on the operator hosting. Finnish vendor Fabylon. Not a Google Analytics clone and not a GDPR or ISO certificate.

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Not Supported
Email Marketing Not Supported
Internal Chat Integration Not Supported
Lead Scoring Supported
Marketing Automation Integration Not Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Not Supported
Task Management Supported
Territory Management Supported

Web Analytics Features

Campaign Management Not Supported
Conversion Tracking Supported
Form Analytics Supported
Goal Tracking Supported
Keyword Tracking Not Supported
Multiple Site Management Not Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Not Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

Integrations

Drupal Not Supported
Joomla! Not Supported
Shopify Not Supported
WordPress Not Supported
n8n Supported

Integrations

Drupal Supported
Joomla! Supported
Shopify Supported
WordPress Supported
n8n Not Supported
Claim Customermates and update features and information
Claim Customermates and update features and information
Claim Fabylon Statistics and update features and information
Claim Fabylon Statistics and update features and information