Entelim

Entelim

Archiet Ltd
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About

Customermates has an open-source CRM core for small teams, with contacts, organizations, deals, services, tasks and custom fields. It provides REST APIs, webhooks and authenticated MCP tools so compatible external AI clients and automation workflows can work with CRM records. The core can be self-hosted with Docker Compose under AGPL-3.0-only. Self-hosted installations use external AI clients through MCP. The managed cloud service also offers Mate, a cloud-only AI assistant, and a separately licensed unified inbox for supported email and social channels on eligible plans. The CRM core, hosted assistant and enterprise messaging have distinct licensing and availability conditions. Public source code and documentation explain the deployment options and supported integrations.

About

Entelim is an open-source enterprise architecture platform. It keeps your applications, business capabilities, technology and the dependencies between them in one ArchiMate model, then lets you ask that model plain questions: what breaks if this system fails and who gets called, which systems have no owner, what you are paying for twice. Architecture teams import an existing ArchiMate model or start from a spreadsheet, track the application portfolio, rationalise it with TIME scoring, build business cases with three-year cost of ownership and payback, run an architecture review board, and keep a risk register tied to the systems it affects. Procurement can see contracts, renewals and licence spend. Entelim is priced per company rather than per application, publishes its prices, and can be self-hosted. Licence: AGPL-3.0.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small businesses

Audience

Architecture teams, startup teams and procurement

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

14€ / User
Free Version Not Supported
Free Trial Supported

Pricing

$49/month (Community free)
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros & Cons from Real Users

Pros

  • Easy setup, intuitive workflow and n8n integration is great for automations. Very affordable in comparison to other CRMs

Cons

  • No phone support and some “advanced” stuff requires automations. No problem for me but maybe for other people.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Customermates
Founded: 2026
Germany
customermates.com

Company Information

Archiet Ltd
United Kingdom
entelim.org

Alternatives

Alternatives

No Alternatives
Flow-Like

Flow-Like

TM9657 GmbH

Categories

AI CRM Supported
CRM Supported

Categories

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Not Supported
Email Marketing Not Supported
Internal Chat Integration Not Supported
Lead Scoring Supported
Marketing Automation Integration Not Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Not Supported
Task Management Supported
Territory Management Supported

Integrations

n8n Supported

Integrations

n8n Not Supported
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