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About

Customermates has an open-source CRM core for small teams, with contacts, organizations, deals, services, tasks and custom fields. It provides REST APIs, webhooks and authenticated MCP tools so compatible external AI clients and automation workflows can work with CRM records. The core can be self-hosted with Docker Compose under AGPL-3.0-only. Self-hosted installations use external AI clients through MCP. The managed cloud service also offers Mate, a cloud-only AI assistant, and a separately licensed unified inbox for supported email and social channels on eligible plans. The CRM core, hosted assistant and enterprise messaging have distinct licensing and availability conditions. Public source code and documentation explain the deployment options and supported integrations.

About

Dovio is a cloud-based CRM for small businesses that combines contact, company and deal records with email and calendar synchronization, task tracking and sales pipelines. After users connect a Google or Microsoft account, Dovio can create contact and company records from email conversations and calendar meetings. Its meeting notetaker transcribes calls and prepares AI-generated summaries, suggested follow-up tasks and email drafts for review. Users can ask questions about CRM records and connected email, create custom data objects, and prepare, send and track contracts for electronic signatures. Dovio is accessed through a web application and supports team workspaces with shared customer records, activity histories and pipeline views.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small businesses

Audience

Small businesses, especially service businesses such as agencies and consultancies, seeking to reduce CRM administration.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

14€ / User
Free Version Not Supported
Free Trial Supported

Pricing

$19/seat/month
Starter is $19 per seat per month, billed monthly, or $190 per seat per year with annual billing (two months free). Pro is $49 per seat per month, billed monthly, or $490 per seat per year with annual billing. Both plans include onboarding and data migration. A 14-day free trial is available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Easy setup, intuitive workflow and n8n integration is great for automations. Very affordable in comparison to other CRMs

Cons

  • No phone support and some “advanced” stuff requires automations. No problem for me but maybe for other people.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Customermates
Founded: 2026
Germany
customermates.com

Company Information

Dovio
Founded: 2025
Sweden
dovio.io

Alternatives

Alternatives

Sentia+

Sentia+

Sentia AI
SparrowCRM

SparrowCRM

SurveySparrow
CrucialCRM

CrucialCRM

Phenomena Technologies Inc
Vertex CRM

Vertex CRM

Vodlix

Categories

AI CRM Supported
CRM Supported

Categories

AI CRM Supported
CRM Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Not Supported
Email Marketing Not Supported
Internal Chat Integration Not Supported
Lead Scoring Supported
Marketing Automation Integration Not Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Not Supported
Task Management Supported
Territory Management Supported

Integrations

ChatGPT Not Supported
Claude Not Supported
Claude Code Not Supported
Codex CLI Not Supported
Fathom Not Supported
Gmail Not Supported
Google Calendar Not Supported
Google Meet Not Supported
Google Workspace Not Supported
Microsoft 365 Not Supported
Microsoft Outlook Not Supported
Microsoft Teams Not Supported
Model Context Protocol (MCP) Not Supported
Zoom Not Supported
n8n Supported

Integrations

ChatGPT Supported
Claude Supported
Claude Code Supported
Codex CLI Supported
Fathom Supported
Gmail Supported
Google Calendar Supported
Google Meet Supported
Google Workspace Supported
Microsoft 365 Supported
Microsoft Outlook Supported
Microsoft Teams Supported
Model Context Protocol (MCP) Supported
Zoom Supported
n8n Not Supported
Claim Customermates and update features and information
Claim Customermates and update features and information
Claim Dovio and update features and information
Claim Dovio and update features and information