Cruz RMM vs. Paessler PRTG Comparison


Cruz RMM Dorado Software	Paessler PRTG Paessler GmbH	+	+
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NetCrunch runs on Windows Server and can monitor infrastructure deployed on-premises, in the cloud, or across hybrid environments. 165 Ratings Visit Website Auvik Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy. 675 Ratings Visit Website NinjaOne NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. 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It automatically scans and maps devices across the network, including servers, workstations, virtual machines, and network hardware, to create a detailed inventory of all connected assets. This includes critical information such as hardware configurations, software installations, patch levels, and relationshipots between devices. One of the standout features of JDisc Discovery is its agentless discovery process, meaning it does not require the installation of any software on individual devices, reducing deployment time and minimizing network impact. It supports a wide range of protocols (e.g., SNMP, SSH, WMI) to gather data, making it compatible with diverse IT environments, whether they are Windows, Linux, or Unix-based. 30 Ratings Visit Website SuperOps SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. 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The core product includes everything needed to run a perfectly healthy network: Configuration management, server monitoring, cloud service monitoring, IPAM, NetFlow, path mapping, and diagramming. Get Total Network Visibility on your network and solve more problems faster. 43 Ratings Visit Website Addigy Addigy is the the only Apple Device Management platform that lets IT admins manage Apple devices in real-time, including macOS, iOS, iPadOS and tvOS devices. Our cloud-based multi-tenant platform combines MDM with live agent capabilities to manage and secure your Apple ecosystem — whether you’re managing 100 devices or 10,000. Addigy Guarantees Your Apple Success! How? Let us show you: • Real-time monitoring and management of all your Apple devices. • Secure user onboarding, fully automated. Deploy a new Mac in less than 5 minutes. • Custom compliance support to enforce policies for both groups and individual devices. • Easy software updates. Report, configure, and deploy all OS and third-party software updates. • Instant remote access to macOS devices for fast troubleshooting and issue resolution. Everything your team needs for optimal Apple management—and nothing you don’t. 261 Ratings Visit Website Iru Iru (formerly Kandji) is an all-in-one, AI-powered security and compliance platform designed to simplify IT management and strengthen enterprise protection. Built on the Iru Context Model, it unifies identity, endpoint, and compliance into a single intelligent system that understands users, devices, and applications in context. With passwordless workforce identity, advanced endpoint detection, and automated compliance, Iru delivers both security and efficiency without the complexity of multiple tools. Its integrated approach enables IT teams to secure access, prevent threats, and maintain continuous audit readiness—all from one intuitive platform. Trusted by over 5,000 companies including Plaid, Notion, Airbus, and Vercel, Iru transforms how modern businesses manage digital trust. The result is reduced IT workload, improved employee experience, and enterprise-grade protection built for the AI era. 1,385 Ratings Visit Website Serviceaide Serviceaide is a complete service management solution that can be implemented in weeks, not months, and intuitive to use. With low administration costs and quick implementation, you will see a real return on your investment. A flexible platform that works either on premise or in the cloud. Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, Serviceaide provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. Serviceaide includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility. 244 Ratings Visit Website Statseeker Statseeker is a fully-featured network performance monitoring solution. It's highly scalable and delivers fast real-time performance data from a minimal server footprint. Statseeker can be up and running within minutes, and discovering your entire network in less than an hour, without any significant effect on your bandwidth availability. 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About Single Pane-of-glass to automate your customers' IT operations. Cruz Remote Monitoring and Management (RMM) is designed for Managed IT Service Providers (MSPs) to proactively and remotely monitor and manage the IT infrastructure, networks, client endpoints, and computers, from anywhere! Whether you are an MSP looking for ways to enhance your business, or a reseller/VAR breaking into the MSP business, Dorado can help you monitor and manage your environment securely and remotely from a single console. All of this is included in an affordable, easy-to-use, and scalable solution. Dorado Software is a leading provider of resource management, performance monitoring, and service orchestration software to automate cloud operations across converged infrastructure fabrics. Dorado helps operators and IT professionals monitor, configure, and manage converged infrastructures (physical and virtual storage, servers, networking devices), virtualized network functions, and cloud services.	About Paessler PRTG is an all-inclusive monitoring software solution developed by Paessler. Equipped with an easy-to-use, intuitive interface with a cutting-edge monitoring engine, PRTG optimizes connections and workloads as well as reduces operational costs by avoiding outages while saving time and controlling service level agreements (SLAs). The solution is packed with specialized monitoring features that include flexible alerting, cluster failover solution, distributed monitoring, in-depth reporting, maps and dashboards, and more. PRTG monitors your entire IT infrastructure. All important technologies are supported: • SNMP: ready-to-use and custom options • WMI and Windows Performance Counters • SSH: for Linux/Unix and macOS systems • Traffic analysis using flow protocols or packet sniffing • HTTP requests • REST APIs returning XML or JSON • Ping, SQL, and many more
Platforms Supported Windows Supported Mac Not Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Managed IT service providers searching for a remote management solution to automate and monitor their customers' IT operations	Audience Caters to tech staff, system administrators, and companies of any size, from small office/home office (SOHO) to enterprises that need their IT network to be reliable and easy to monitor on a real-time basis.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $1350 Cruz is licensed as a subscription. Perpetual licenses are also available. Free Version Not Supported Free Trial Supported	Pricing $2149 for PRTG 500 PRTG 100 Free of charge • 100 free sensors PRTG 500- Start Small & Upgrade Later From $2,149 500 Sensors PRTG 1000- Small & Medium Sized Environments From $3,899 1000 Sensors PRTG 2500- Medium Sized Environments From $8,099 2,500 Sensors Best Value: PRTG 5000- Large Environments From $14,999 5,000 Sensors PRTG 10000- Very Large Environments From $17,899 10.000 Sensors PRTG Enterprise Custom Pricing • Unlimited sensors • Unlimited server installations All pricing is based on a subscription basis. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.8 / 5 ease 4.6 / 5 features 4.6 / 5 design 4.5 / 5 support 4.6 / 5 Read all reviews
	Pros & Cons from Real Users Pros The interface is very intuitive and easy to configure. PRTG supports a wide variety of sensors out of the box and can monitor almost any device or service through SNMP, WMI, API, or custom scripts. The automatic network discovery saves a lot of setup time, and the alerting system is flexible and reliable. Easy Installation & Setup: Quick to install, straightforward to add devices; PRTG auto-discovers sensors with minimal input required. User-Friendly Interface: Clean interface with intuitive navigation—great for beginners and power users alike. Automatic Device & Sensor Discovery: PRTG finds and sets up relevant sensors for new devices automatically, minimizing manual configuration. Customizable Dashboards & Alerts: Effective visualization tools and flexible alerting keep you informed about network health. Free Version Available: The free version (up to 100 sensors) is more than sufficient for most home and small lab setups. Versatile Monitoring: Supports a wide range of devices and protocols (SNMP, WMI, flow, etc.), covering most network needs. Active Community & Documentation: Lots of online help and documentation for troubleshooting and tips. PRTG is an amazingly simple tool that helps monitor all the equipment we have in our organization. With this system, in any malfunction or crisis, we can quickly diagnose the source of the problem and solve it in an instant. We have configured all the servers and equipment in the system and it knows how to give us a quick look as soon as something happens. And that way, we can diagnose the problem quickly. We've had a very positive and satisfying experience with PRTG over the years. We've been using the product for several years now, and it's proven to be the perfect solution for monitoring our network infrastructure and applications. PRTG is intuitive and well-designed, making it easy to create detailed dashboards and maps that give us a clear visual representation of the status of critical machines and services. The notification system is also very well thought out, allowing us to react quickly to any anomalies. One of PRTG’s key strengths is that it's constantly evolving, which means we regularly gain access to new sensors that we can deploy to achieve more precise and comprehensive monitoring of our systems. The user community plays an essential role as well, often helping us solve very specific sensor-related issues. On top of that, the technical support team is responsive and effective, often providing spot-on answers that help resolve complex problems. At this point, we honestly can’t imagine working without PRTG — it’s become a central part of our IT operations. The number of sensor types is outstanding. Not just SNMP but a multitude of standard sensor imputs are possible as well as custom scripts in various formats. The remote probe is great for multitenant or remote sites. Cons The web interface can become slow when handling very large environments with thousands of sensors. Some advanced reporting features require manual setup, and the mobile app, while functional, could be improved for better usability. Sensor Counting Can Be Confusing: Some users find the way PRTG counts “sensors” (one sensor per metric) a bit confusing, which can eat up your free limit quickly. Resource Use: The software can be resource-intensive on larger setups; may require better hardware to run smoothly if scaling up. Overwhelming Amount of Data: For home users, the sheer volume of information and settings might be daunting at first. Interface Feels Dated to Some: While functional, a few users feel the web UI could use a more modern look. Limited by Free Tier: Advanced features and larger environments may require a paid license. The price is very expensive and not suitable for every organization, which is a shame. If the price were more affordable, maybe more organizations would purchase it. What I like less about the software is the way lookups are managed. It could be more user-friendly — right now, you have to manually edit text files directly on the probe, which isn't very convenient. There should be a dedicated interface for this, similar to how thresholds are managed. Also, the maps feature feels a bit limited, and there's a lack of confirmation prompts when deleting items. One wrong move and you can lose everything you've built. There should be more validation steps when modifying maps, especially for deletions. Just hovering over an item and accidentally clicking the trash icon can wipe out your work in an instant… Hardware Scaling of large PRTG installations is something to plan ahead for
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Dorado Software Founded: 1999 United States resources.doradosoftware.com/cruz-rmm	Company Information Paessler GmbH Founded: 1997 Germany www.paessler.com
Alternatives MSP360 RMM MSP360	Alternatives Auvik Auvik Networks
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Categories CMDB Supported Configuration Management Supported Data Center Management Supported Endpoint Management Supported Hardware Monitoring Supported IT Asset Management Supported IT Infrastructure Monitoring Supported IT Management Supported Network Mapping Supported Network Monitoring Supported Network Troubleshooting Supported RMM Supported	Categories Cloud Monitoring Supported Database Monitoring Supported Database Performance Tuning Supported DNS Monitoring Supported File Integrity Monitoring Supported Hardware Monitoring Supported IP Scanners Supported IT Infrastructure Monitoring Supported Network Assessment Supported Network Bandwidth Monitoring Supported Network Discovery Supported Network Monitoring Supported Packet Analyzers Supported Server Monitoring Supported SNMP Monitoring Supported System Monitoring Supported VoIP Monitoring Supported Website Monitoring Supported
IT Infrastructure Monitoring Features Alerts / Notifications Supported Application Monitoring Supported Bandwidth Monitoring Supported Capacity Planning Supported Configuration Change Management Supported Data Movement Monitoring Not Supported Health Monitoring Supported Multi-Platform Support Supported Performance Monitoring Supported Point-in-Time Visibility Supported Reporting / Analytics Supported Virtual Machine Monitoring Supported Network Monitoring Features Bandwidth Monitoring Supported Baseline Manager Supported Diagnostic Tools Supported Internet Usage Monitoring Not Supported IP Address Monitoring Supported Real Time Analytics Supported Resource Management Supported Server Monitoring Supported SLA Monitoring Supported Uptime Monitoring Supported Web Traffic Reporting Not Supported Show More Features CMDB Features Change Management Supported Configuration Management Supported Data Visualization Supported Device Auto Discovery Supported Impact Management Not Supported IT Asset Management Supported License Management Supported Performance Management Supported Relationship Mapping Supported Configuration Management Features Access Control / Permissions Supported Application Deployment Supported Automated Provisioning Supported Infrastructure Automation Supported Node Management Supported Orchestration Supported Reporting Analytics / Visualization Supported Task Management Supported Data Center Management Features Audit Trail Supported Behavior-Based Acceleration Not Supported Cross Reference System Supported Device Auto Discovery Supported Diagnostic Testing Supported Import / Export Data Supported JCL Management Supported Multi-Platform Supported Multi-User Supported Power Management Not Supported Sarbanes-Oxley Compliance Supported IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Supported Configuration Management Supported Contract/License Management Not Supported Cost Tracking Not Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Supported Maintenance Management Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Not Supported IT Management Features Capacity Monitoring Supported Compliance Management Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Not Supported License Management Supported Patch Management Supported Remote Access Supported Scheduling Supported Software Inventory Supported User Activity Monitoring Supported Network Mapping Features Color Codes / Icons Supported Compliance Management Supported Device Auto Discovery Supported Hierarchical Mapping Supported Location-Based Mapping Not Supported Map Exporting Supported On-Demand Mapping Supported Reporting/Analytics Supported Self-Updating Maps Supported Web Traffic Reporting Not Supported Network Troubleshooting Features Alerts / Escalation Supported Bandwidth Troubleshooting Supported Change Management Supported Configuration Management Supported Connectivity Management Supported Data Visualization Supported Historical Audit Supported Mobile Network Troubleshooting Supported Network Analysis Supported Network Monitoring Supported RMM Features Deployment Management Supported For MSPs Supported IT Asset Management Supported Mobile Access Not Supported Network Monitoring Supported Patch Management Supported Real-time Alerts Supported Remediation Management Supported	IT Infrastructure Monitoring Features Alerts / Notifications Supported Application Monitoring Supported Bandwidth Monitoring Supported Capacity Planning Not Supported Configuration Change Management Not Supported Data Movement Monitoring Supported Health Monitoring Supported Multi-Platform Support Supported Performance Monitoring Supported Point-in-Time Visibility Supported Reporting / Analytics Supported Virtual Machine Monitoring Supported Network Monitoring Features Bandwidth Monitoring Supported Baseline Manager Supported Diagnostic Tools Supported Internet Usage Monitoring Supported IP Address Monitoring Supported Real Time Analytics Supported Resource Management Not Supported Server Monitoring Supported SLA Monitoring Supported Uptime Monitoring Supported Web Traffic Reporting Supported Show More Features Database Monitoring Features Anomaly Detection Supported Autodiscovery Supported Capacity Planning Not Supported Dashboard Supported Dependency Tracking Not Supported Historical Trend Analysis Supported Multitenancy Not Supported Notifications / Alerts Supported Performance Monitoring Supported Permissions / Access Controls Not Supported Predictive Analytics Not Supported Prioritization Not Supported Query Analysis Not Supported Resource Optimization Supported Troubleshooting Supported System Monitoring Features Alerts / Notifications Supported Antivirus Management Not Supported Data Backup / Recovery Not Supported Device Monitoring Supported Inventory Management Supported Patch Management Supported Policy-based Automation Not Supported Remote Monitoring Supported Reporting / Analytics Supported Risk Analysis Supported Server Monitoring Supported Service Configuration Management Not Supported VoIP Monitoring Features Alerts / Notifications Supported Call Detail Record (CDR) Analysis Supported Call Quality Monitoring Supported IP SLA Monitoring Supported Jitter Testing Supported Latency Monitoring Supported MOS Monitoring Supported Packet Loss Monitoring Supported QoS Monitoring Supported Reporting / Analytics Supported Troubleshooting Supported Website Monitoring Features Availability Testing Supported Event Logs Not Supported Event-Based Notifications Supported FTP Monitoring Supported Mail Server Monitoring Supported Maintenance Scheduling Not Supported Performance Metrics Supported Real Time Monitoring Supported Transaction Monitoring Supported Uptime Reporting Supported
Integrations ALVAO IT Service Management Not Supported Active Directory Not Supported BackBox Not Supported Check Point Infinity Not Supported Comet Backup Not Supported Cruz Fabric Controller Supported Cruz Operations Center (CruzOC) Supported Cruz Wireless Controller Supported Ekara Not Supported GitLab Not Supported Google Analytics Not Supported Google Drive Not Supported HPE Consumption Analytics Not Supported MIDAS Not Supported PagerTree Not Supported Parny Not Supported Signal9 Not Supported ThreatSync Not Supported UVexplorer Not Supported Vivantio Not Supported Show More Integrations View All 7 Integrations	Integrations ALVAO IT Service Management Supported Active Directory Supported BackBox Supported Check Point Infinity Supported Comet Backup Supported Cruz Fabric Controller Not Supported Cruz Operations Center (CruzOC) Not Supported Cruz Wireless Controller Not Supported Ekara Supported GitLab Supported Google Analytics Supported Google Drive Supported HPE Consumption Analytics Supported MIDAS Supported PagerTree Supported Parny Supported Signal9 Supported ThreatSync Supported UVexplorer Supported Vivantio Supported Show More Integrations View All 31 Integrations
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