Cruz RMM

Cruz RMM

Dorado Software
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About

Single Pane-of-glass to automate your customers' IT operations. Cruz Remote Monitoring and Management (RMM) is designed for Managed IT Service Providers (MSPs) to proactively and remotely monitor and manage the IT infrastructure, networks, client endpoints, and computers, from anywhere! Whether you are an MSP looking for ways to enhance your business, or a reseller/VAR breaking into the MSP business, Dorado can help you monitor and manage your environment securely and remotely from a single console. All of this is included in an affordable, easy-to-use, and scalable solution. Dorado Software is a leading provider of resource management, performance monitoring, and service orchestration software to automate cloud operations across converged infrastructure fabrics. Dorado helps operators and IT professionals monitor, configure, and manage converged infrastructures (physical and virtual storage, servers, networking devices), virtualized network functions, and cloud services.

About

Full-stack monitoring platform for your software and hardware. InsightCat is a full-stack infrastructure monitoring solution to search, analyze, and aggregate system metrics in one place. The solution was developed to be intuitive and cover the most vital requests of DevOps, System administrators, SecOps, and IT specialists related to infrastructure monitoring, security, log management, etc. The solution allows you to perform: Infrastructure monitoring. Detect anomalies within your infrastructure to eliminate them as quickly as possible and prevent the system from repeating similar issues. Synthetic monitoring. Monitor your web services around the clock and be aware in advance of the critical downtimes if they occur. Log management. Work with your log data and keep up with the root cause of any software error, within one place. Smart alerting and escalation. Set up the flexible alerting system to keep the team informed if any spikes, errors or unordinary behavior.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Managed IT service providers searching for a remote management solution to automate and monitor their customers' IT operations

Audience

Companies that want a full-stack monitoring platform for their software and hardware

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1350
Cruz is licensed as a subscription. Perpetual licenses are also available.
Free Version Not Supported
Free Trial Supported

Pricing

$1.99
Pay-as-you-go.
No hidden fees, no unexpected charges.

You can choose from three subscription plans: Essentials, Pro, Enterprise.

The price starts from $1.99 per GB.

Contact the sales team to get the details.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • We were able to prevent serious outage by InsightCat's AI. No problem with our 3TB/day logs. UI is very easy to use. Fits our budget! :)

Cons

  • Missing some APM features. Enterprise package still missing SSO =(

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Dorado Software
Founded: 1999
United States
resources.doradosoftware.com/cruz-rmm

Company Information

InsightCat
Israel
insightcat.com

Alternatives

MSP360 RMM

MSP360 RMM

MSP360

Alternatives

Sematext Cloud

Sematext Cloud

Sematext Group
AdRem NetCrunch

AdRem NetCrunch

AdRem Software
Cruz Wireless Controller

Cruz Wireless Controller

Dorado Software
AdRem NetCrunch

AdRem NetCrunch

AdRem Software
Site24x7

Site24x7

ManageEngine

Categories

Categories

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Supported
Configuration Change Management Supported
Data Movement Monitoring Not Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Not Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Not Supported

CMDB Features

Change Management Supported
Configuration Management Supported
Data Visualization Supported
Device Auto Discovery Supported
Impact Management Not Supported
IT Asset Management Supported
License Management Supported
Performance Management Supported
Relationship Mapping Supported

Configuration Management Features

Access Control / Permissions Supported
Application Deployment Supported
Automated Provisioning Supported
Infrastructure Automation Supported
Node Management Supported
Orchestration Supported
Reporting Analytics / Visualization Supported
Task Management Supported

Data Center Management Features

Audit Trail Supported
Behavior-Based Acceleration Not Supported
Cross Reference System Supported
Device Auto Discovery Supported
Diagnostic Testing Supported
Import / Export Data Supported
JCL Management Supported
Multi-Platform Supported
Multi-User Supported
Power Management Not Supported
Sarbanes-Oxley Compliance Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Not Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Supported
Patch Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Supported

Network Mapping Features

Color Codes / Icons Supported
Compliance Management Supported
Device Auto Discovery Supported
Hierarchical Mapping Supported
Location-Based Mapping Not Supported
Map Exporting Supported
On-Demand Mapping Supported
Reporting/Analytics Supported
Self-Updating Maps Supported
Web Traffic Reporting Not Supported

Network Troubleshooting Features

Alerts / Escalation Supported
Bandwidth Troubleshooting Supported
Change Management Supported
Configuration Management Supported
Connectivity Management Supported
Data Visualization Supported
Historical Audit Supported
Mobile Network Troubleshooting Supported
Network Analysis Supported
Network Monitoring Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Not Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Supported

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Not Supported
Configuration Change Management Not Supported
Data Movement Monitoring Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

Network Monitoring Features

Bandwidth Monitoring Not Supported
Baseline Manager Not Supported
Diagnostic Tools Not Supported
Internet Usage Monitoring Supported
IP Address Monitoring Not Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Supported
Performance Control Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Supported

Database Monitoring Features

Anomaly Detection Supported
Autodiscovery Supported
Capacity Planning Not Supported
Dashboard Supported
Dependency Tracking Supported
Historical Trend Analysis Supported
Multitenancy Not Supported
Notifications / Alerts Supported
Performance Monitoring Supported
Permissions / Access Controls Not Supported
Predictive Analytics Supported
Prioritization Supported
Query Analysis Supported
Resource Optimization Supported
Troubleshooting Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Supported
Data Backup / Recovery Supported
Device Monitoring Supported
Inventory Management Not Supported
Patch Management Not Supported
Policy-based Automation Not Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Supported
Server Monitoring Supported
Service Configuration Management Supported

Integrations

Amazon Web Services (AWS) Not Supported
Cruz Fabric Controller Supported
Cruz IoT Device Director Supported
Cruz Operations Center (CruzOC) Supported
Cruz Software Lifecycle Orchestrator Supported
Cruz Wireless Controller Supported
CruzLog Supported
CruzNow Supported
Fluentd Not Supported
Google Cloud Platform Not Supported
Kubernetes Not Supported
Logstash Not Supported
Microsoft Azure Not Supported
Prometheus Not Supported
Slack Not Supported
Telegraf Not Supported

Integrations

Amazon Web Services (AWS) Supported
Cruz Fabric Controller Not Supported
Cruz IoT Device Director Not Supported
Cruz Operations Center (CruzOC) Not Supported
Cruz Software Lifecycle Orchestrator Not Supported
Cruz Wireless Controller Not Supported
CruzLog Not Supported
CruzNow Not Supported
Fluentd Supported
Google Cloud Platform Supported
Kubernetes Supported
Logstash Supported
Microsoft Azure Supported
Prometheus Supported
Slack Supported
Telegraf Supported
Claim Cruz RMM and update features and information
Claim Cruz RMM and update features and information
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