Cruz RMM vs. Faddom Comparison


Cruz RMM Dorado Software	Faddom	+	+
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About Single Pane-of-glass to automate your customers' IT operations. Cruz Remote Monitoring and Management (RMM) is designed for Managed IT Service Providers (MSPs) to proactively and remotely monitor and manage the IT infrastructure, networks, client endpoints, and computers, from anywhere! Whether you are an MSP looking for ways to enhance your business, or a reseller/VAR breaking into the MSP business, Dorado can help you monitor and manage your environment securely and remotely from a single console. All of this is included in an affordable, easy-to-use, and scalable solution. Dorado Software is a leading provider of resource management, performance monitoring, and service orchestration software to automate cloud operations across converged infrastructure fabrics. Dorado helps operators and IT professionals monitor, configure, and manage converged infrastructures (physical and virtual storage, servers, networking devices), virtualized network functions, and cloud services.	About Faddom offers real-time, agentless application dependency mapping to give IT teams instant, risk-free visibility into hybrid environments. No credentials, no software installs, and no firewall changes. Faddom maps servers, applications, cloud resources, and traffic flows within an hour of deployment. This always-live mapping supports security audits, change impact analysis, cloud migration, IT documentation, and incident response. Faddom provides continuous infrastructure clarity without disruption, enabling better planning, control, and compliance. Trusted by organizations across industries, Faddom is built for speed, security, and simplicity. Deploy fast. Discover more. Stay in control.
Platforms Supported Windows Supported Mac Not Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Managed IT service providers searching for a remote management solution to automate and monitor their customers' IT operations	Audience IT operations teams and consultants
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $1350 Cruz is licensed as a subscription. Perpetual licenses are also available. Free Version Not Supported Free Trial Supported	Pricing $0 Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.3 / 5 ease 4.3 / 5 features 4.3 / 5 design 4.0 / 5 support 4.7 / 5 Read all reviews
	Pros & Cons from Real Users Pros Very easy to deploy and start infrastructure and application discovery. Agentless discovery. Multi Cloud and On-Premises discovery. Application dependency mapping and mapping between Applications and Business services. Agentless and therefore light touch. Relatively simple setup. Reasonably priced. Good tech support. -Easy to use (simple GUI) -Easy to install -Great time support the product -Quick discovery -Requires less privileges compared with other discovery tools, -Certificates management tool is a very useful feature -No internet access needed -Low cost Cons The GUI looks a bit outdated. NetFlow/SFlow configuration may not be accepted by some companies. Tech support was not 24x7. Our time zone (Australia) meant that tech support was only available outside our working hours. So typically it resulted in next day response for us. -Could require to modify virtualization networking configuration (Netflow solution)
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Dorado Software Founded: 1999 United States resources.doradosoftware.com/cruz-rmm	Company Information Faddom Founded: 2021 Israel faddom.com
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Categories CMDB Supported Configuration Management Supported Data Center Management Supported Endpoint Management Supported Hardware Monitoring Supported IT Asset Management Supported IT Infrastructure Monitoring Supported IT Management Supported Network Mapping Supported Network Monitoring Supported Network Troubleshooting Supported RMM Supported	Categories Application Dependency Mapping Supported Change Management Supported Cloud Migration Supported CMDB Supported Data Center Infrastructure Management (DCIM) Supported Data Center Management Supported Data Center Networking Supported Data Mapping Supported Enterprise Architecture Supported IT Documentation Supported Microsegmentation Supported Network Mapping Supported Network Traffic Analysis (NTA) Supported
CMDB Features Change Management Supported Configuration Management Supported Data Visualization Supported Device Auto Discovery Supported Impact Management Not Supported IT Asset Management Supported License Management Supported Performance Management Supported Relationship Mapping Supported Data Center Management Features Audit Trail Supported Behavior-Based Acceleration Not Supported Cross Reference System Supported Device Auto Discovery Supported Diagnostic Testing Supported Import / Export Data Supported JCL Management Supported Multi-Platform Supported Multi-User Supported Power Management Not Supported Sarbanes-Oxley Compliance Supported Network Mapping Features Color Codes / Icons Supported Compliance Management Supported Device Auto Discovery Supported Hierarchical Mapping Supported Location-Based Mapping Not Supported Map Exporting Supported On-Demand Mapping Supported Reporting/Analytics Supported Self-Updating Maps Supported Web Traffic Reporting Not Supported Show More Features Configuration Management Features Access Control / Permissions Supported Application Deployment Supported Automated Provisioning Supported Infrastructure Automation Supported Node Management Supported Orchestration Supported Reporting Analytics / Visualization Supported Task Management Supported IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Supported Configuration Management Supported Contract/License Management Not Supported Cost Tracking Not Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Supported Maintenance Management Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Not Supported IT Infrastructure Monitoring Features Alerts / Notifications Supported Application Monitoring Supported Bandwidth Monitoring Supported Capacity Planning Supported Configuration Change Management Supported Data Movement Monitoring Not Supported Health Monitoring Supported Multi-Platform Support Supported Performance Monitoring Supported Point-in-Time Visibility Supported Reporting / Analytics Supported Virtual Machine Monitoring Supported IT Management Features Capacity Monitoring Supported Compliance Management Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Not Supported License Management Supported Patch Management Supported Remote Access Supported Scheduling Supported Software Inventory Supported User Activity Monitoring Supported Network Monitoring Features Bandwidth Monitoring Supported Baseline Manager Supported Diagnostic Tools Supported Internet Usage Monitoring Not Supported IP Address Monitoring Supported Real Time Analytics Supported Resource Management Supported Server Monitoring Supported SLA Monitoring Supported Uptime Monitoring Supported Web Traffic Reporting Not Supported Network Troubleshooting Features Alerts / Escalation Supported Bandwidth Troubleshooting Supported Change Management Supported Configuration Management Supported Connectivity Management Supported Data Visualization Supported Historical Audit Supported Mobile Network Troubleshooting Supported Network Analysis Supported Network Monitoring Supported RMM Features Deployment Management Supported For MSPs Supported IT Asset Management Supported Mobile Access Not Supported Network Monitoring Supported Patch Management Supported Real-time Alerts Supported Remediation Management Supported	CMDB Features Change Management Not Supported Configuration Management Not Supported Data Visualization Not Supported Device Auto Discovery Supported Impact Management Not Supported IT Asset Management Not Supported License Management Not Supported Performance Management Not Supported Relationship Mapping Not Supported
Integrations AWS CloudFormation Not Supported Amazon Web Services (AWS) Not Supported Azure Marketplace Not Supported BMC Helix CMDB Not Supported Cruz Fabric Controller Supported Cruz IoT Device Director Supported Cruz Software Lifecycle Orchestrator Supported Cruz Wireless Controller Supported CruzLog Supported Docker Not Supported Google Cloud Platform Not Supported Kubernetes Not Supported Microsoft Azure Not Supported Microsoft Hyper-V Not Supported Oracle Cloud Infrastructure Not Supported ServiceNow Not Supported Slack Not Supported Splunk AppDynamics Not Supported VMware Cloud Not Supported VMware vSphere Not Supported Show More Integrations View All 7 Integrations	Integrations AWS CloudFormation Supported Amazon Web Services (AWS) Supported Azure Marketplace Supported BMC Helix CMDB Supported Cruz Fabric Controller Not Supported Cruz IoT Device Director Not Supported Cruz Software Lifecycle Orchestrator Not Supported Cruz Wireless Controller Not Supported CruzLog Not Supported Docker Supported Google Cloud Platform Supported Kubernetes Supported Microsoft Azure Supported Microsoft Hyper-V Supported Oracle Cloud Infrastructure Supported ServiceNow Supported Slack Supported Splunk AppDynamics Supported VMware Cloud Supported VMware vSphere Supported Show More Integrations View All 16 Integrations
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