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About

Contentsquare's digital experience analytics cloud helps companies understand hidden customer behaviors, and use those insights to drive more successful experiences. Conventional web analytics don't give you the full picture. Traditional tools are hard to use and even harder to interpret — providing data that only specialists can decipher. We work hard to keep it simple. Our intuitive visual reporting makes it easy to see how customers are using your site or app. Contentsquare automatically surfaces your biggest opportunities and issues. It's like having your own team of analysts to crunch your data and feed you a smarter to-do list. Quantify the biggest UX issues that are costing you online customers, and prioritize what matters most. Watch the exact sessions leading to errors and friction. Surface and prioritize errors by revenue impact.

About

Optimize your website and customer experience. UserReplay helps you pinpoint where customers are struggling and resolve issues fast. An integrated customer experience platform powered by machine learning. Replay sessions in high quality and see a huge amount of information about every session. Flexible, realtime data dashboards tailored to each team's workflow. Machine learning powered segments group together your most important sessions. UserReplay’s intelligent segments and dashboards help you discover the issues which are costing you revenue, automatically. Empower and alert every single member of your digital teams with personalized and realtime revenue-at-risk alerts on their platform of choice. When conversion drops on mobile devices, alert your CRO and marketing teams. When new broken links are identified alert your category manager and development teams. When your personalized CX Score decreases alert your Head of Ecommerce, and Customer Service teams.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Ecommerce, Marketing, Product, Analytics, Operations

Audience

Companies that want to optimize their website and user experience

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Contact sales
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Contentsquare
Founded: 2012
United States
contentsquare.com

Company Information

UserReplay
Founded: 2009
United States
userreplay.com

Alternatives

Alternatives

Categories

Categories

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Session Replay Features

Eye Tracking Not Supported
Form Analytics Not Supported
Heatmaps Supported
Mouse Tracking Supported
Optimization Tools Not Supported
Session Recording Supported
Surveys Not Supported
User Experience Analysis Supported
User Feedback Not Supported
Visitor Segmentation Not Supported

Heatmap Features

Behavioral Mapping Supported
Dashboard Supported
Dynamic Maps Supported
Element Analytics Supported
Embeddable Maps Supported
For Sales Supported
For Science Supported
Radial Mapping Supported
Territorial Mapping Supported
Website Analytics Supported

Usability Testing Features

A/B Testing Not Supported
Annotations Not Supported
Audience Targeting Supported
Heatmaps Supported
Impression Testing Not Supported
Mobile Testing Supported
Moderated Usability Testing Not Supported
Prototype Testing Not Supported
Quantitative Metrics Not Supported
Remote User Testing Not Supported
Reporting / Analytics Supported
Surveys and Feeback Not Supported
Video Recording / Transcription Supported

Web Analytics Features

Campaign Management Supported
Conversion Tracking Supported
Form Analytics Supported
Goal Tracking Supported
Keyword Tracking Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Supported

Integrations

Google Analytics Supported
Adobe Analytics Supported
Canopy Supported
Clickspree Supported
DataUnlocker Supported
Domo Supported
Forsta Supported
Mopinion Supported
Qualtrics Employee Experience Supported
Qualtrics XM Platform Supported
Salesforce Supported
Salesforce Agentforce Marketing Supported
SiteSpect Supported
Slack Not Supported
Tableau Supported
Trello Not Supported

Integrations

Google Analytics Supported
Adobe Analytics Not Supported
Canopy Not Supported
Clickspree Not Supported
DataUnlocker Not Supported
Domo Not Supported
Forsta Not Supported
Mopinion Not Supported
Qualtrics Employee Experience Not Supported
Qualtrics XM Platform Not Supported
Salesforce Not Supported
Salesforce Agentforce Marketing Not Supported
SiteSpect Not Supported
Slack Supported
Tableau Not Supported
Trello Supported
Claim Contentsquare and update features and information
Claim Contentsquare and update features and information
Claim UserReplay and update features and information
Claim UserReplay and update features and information