SnapComms

SnapComms

SnapComms, an Everbridge company
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About

ContactMonkey is the top internal communications platform for creating, sending, and tracking employee emails directly from Outlook and Gmail. Communicators design branded, mobile-responsive employee newsletters with a drag-and-drop email builder, then use dynamic content and HRIS-synced distribution lists to deliver the right message to the right audience every time. Internal email analytics like opens, clicks, and read time show what resonates, while embedded pulse surveys and eNPS capture employee feedback. AI for internal communications helps teams write on-brand drafts faster and catch errors before sending. Trusted by organizations of all sizes, ContactMonkey is SOC 2 certified and GDPR compliant. Whether you’re announcing company updates, sharing HR policies, reaching frontline workers by SMS, or celebrating culture wins, ContactMonkey makes sure your message gets read and makes an impact.

About

SnapComms is an Everbridge Company - The only end to end critical event management and employee communication solution in the world. Designed with all workplaces in mind, our software bypasses email to inform and engage every employee. Dynamic, visual tools get 100% message readership over desktop, digital display, and mobile, whether staff are working from home or the workplace. Customizable features ensure staff see your messages at the right time, every time. Discover our suite of communication channels: alerts, tickers, screensavers, surveys, quizzes, newsletter, lock screen, wallpapers, emergency notifications, and digital signage. Pricing starts from 100+ staff.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Built for internal communications and HR teams who want simple sending, powerful insights and best-in-class security for critical internal emails, messages, and newsletters.

Audience

Organizations interested in a multi-channel communications platform to reach and engage employees on desktop, mobile and digital signage

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Request Pricing
- Launch gives teams easy, on-brand internal comms with drag-and-drop templates, sending from Outlook or Gmail, core email analytics, and quick surveys.
- Grow adds segmentation, dynamic content, segmented engagement tracking, multi-language emails, and Microsoft Teams and SharePoint integration for broader reach.
- Enterprise unlocks advanced governance and intelligence, including HRIS integrations, timezone sending, and the Analytics API for Power BI and Tableau.
Custom pricing is based on: number of users, number of recipients, and which features and integrations you’ll use.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.2 / 5
ease 5.0 / 5
features 4.2 / 5
design 4.8 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Ease of use. A good way to communicate with employees with the computer. The metrics inside the tool. The content folder makes it easy to use.
  • Easy to send information, templates that help organize what you want to communicate. It speeds up the time used to send the interested parties.
  • Our facility has undertaken a huge EHR Upgrade, which impacts every employee - this is a great way to reach everyone with updates. Our marketing department has started using the system to send out updates for upcoming events - my department uses the program to share updates and our nursing department uses it for Nursing Education. In a recent sudden downtime of systems-I used SnapComms to alert areas of downtime needs.
  • Great pop-up and screensaver options with personalization to your company colors and logos. The special holiday popups are always a nice change of pace as well.

Cons

  • Ticker. Sometimes miss messages and don't pop back up again.
  • It takes time to update on computers. Some functions can be improved to show more information, for example, polls.
  • We have experienced no issues with using the product, it's very easy to train staff to update their sub-departments.
  • Needs more holiday popups and maybe more ala cart options or the ability to build your own package.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ContactMonkey
Founded: 2012
Canada
www.contactmonkey.com

Company Information

SnapComms, an Everbridge company
Founded: 2002
United States
www.snapcomms.com

Alternatives

Alternatives

Channels

Channels

Telelogos
PoliteMail

PoliteMail

PoliteMail Software

Categories

Categories

Employee Communication Tools Features

Activity / News Feed Not Supported
Audio / Video Conferencing Not Supported
Blogs Not Supported
Chat / Messaging Not Supported
Employee Directory Supported
Event Calendar Supported
File Sharing Not Supported
Knowledge Management Not Supported
Newsletter Management Supported
Surveys & Feedback Supported

Internal Communications Features

App Integration Supported
Blogs Not Supported
Chat/Messaging Not Supported
Email Management Supported
Employee Directory Supported
Event Calendar Supported
Newsletter Management Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Email Template Design Features

A/B Testing Not Supported
Code From Scratch Not Supported
Drag & Drop Editing Supported
Image Library Supported
Import HTML Code Supported
Mobile-Friendly / Responsive Supported
Potential Issue Identification Not Supported
Premade Templates Supported
Proofing Not Supported
Reporting / Analytics Supported
Text Editor Supported
Theme Editor Supported

Employee Communication Tools Features

Activity / News Feed Supported
Audio / Video Conferencing Not Supported
Blogs Not Supported
Chat / Messaging Not Supported
Employee Directory Not Supported
Event Calendar Supported
File Sharing Not Supported
Knowledge Management Not Supported
Newsletter Management Supported
Surveys & Feedback Supported

Internal Communications Features

App Integration Not Supported
Blogs Not Supported
Chat/Messaging Not Supported
Email Management Not Supported
Employee Directory Not Supported
Event Calendar Supported
Newsletter Management Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Integrations

ADP Enterprise HR Supported
Bamboo Supported
BambooHR Supported
Canva Supported
ChatGPT Supported
Dayforce Supported
Gmail Supported
Gusto Supported
Humaans Supported
Humi Supported
Lano Supported
Microsoft Outlook Supported
Microsoft SharePoint Supported
Microsoft Teams Supported
Paylocity Supported
Personio Supported
Rippling Supported
SAP SuccessFactors Supported
UKG Pro Supported
Workday Services CPQ Supported

Integrations

ADP Enterprise HR Not Supported
Bamboo Not Supported
BambooHR Not Supported
Canva Not Supported
ChatGPT Not Supported
Dayforce Not Supported
Gmail Not Supported
Gusto Not Supported
Humaans Not Supported
Humi Not Supported
Lano Not Supported
Microsoft Outlook Not Supported
Microsoft SharePoint Not Supported
Microsoft Teams Not Supported
Paylocity Not Supported
Personio Not Supported
Rippling Not Supported
SAP SuccessFactors Not Supported
UKG Pro Not Supported
Workday Services CPQ Not Supported
Claim ContactMonkey and update features and information
Claim ContactMonkey and update features and information
Claim SnapComms and update features and information
Claim SnapComms and update features and information