CIS (Consumer Information Solutions)

CIS (Consumer Information Solutions)

Consumer Information Solutions
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About

Experience an enterprise phone system for a small business price. Our VoIP phone system is ideal for any business of any size. With hosted PBX from CIS, you have access to Unlimited Calling anywhere in the Continental USA and Canada. Bundle your Phone System and Voice Services into one solution for one low rate. Enjoy the immediate advantage with one vendor for a complete telecom solution that will save you money and increase productivity. At CIS we speak with many SMB owners and we have learned that many businesses are thinking about call center solutions in the wrong way. For many, they are thinking a call center requires a large-scale operation with many agents answering customer service or support calls. That is the old way of thinking! Today especially because of Covid-19 restrictions, lockdowns, and the rise of the remote employee many businesses should be using call center solutions.

About

Teliqon is a global cloud communications platform providing UCaaS, CCaaS, and CPaaS solutions for businesses worldwide. The platform combines Cloud PBX, Contact Center software, Business SMS, OTP SMS, Voice API, SMS API, SIP Trunking, virtual phone numbers, and omnichannel communication tools in a single cloud ecosystem. Businesses use Teliqon to manage inbound and outbound communications, automate workflows, improve customer experience, and scale operations without complex infrastructure. The platform supports voice, SMS, WhatsApp messaging, IVR, call routing, call recording, analytics, auto dialers, and customer engagement automation. Teliqon provides local, mobile, and toll-free phone numbers in more than 170 countries and integrates with HubSpot, Salesforce, Zoho CRM, Zendesk, Microsoft Teams, Google Workspace, and other business applications through APIs and webhooks.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small and mid-size businesses interested in a cloud-based hosted PBX and UCaaS service provider to facilitate and optimize communication and collaboration

Audience

SMBs, Enterprises, Contact Centers, Sales Teams, Customer Support Teams, SaaS Companies, Healthcare, Financial Services, E-commerce, Logistics, Hospitality.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$20 per month
Free Version
Free Trial

Pricing

49$/month
Up to 10 users. Billed monthly.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • What we appreciated most about Teliqon was how quickly their call tracking and smart call routing improved our workflow. Before implementation, it was difficult to track where calls were coming from and how efficiently leads were handled. After switching to their cloud telephony solution, we reduced missed calls by around 29% and improved response time across campaigns. The interface is straightforward, analytics are useful in daily operations, and the system performs reliably even with higher call volumes.

Cons

  • The only noticeable drawback is that some onboarding materials and documentation are still focused mainly on English-speaking users. During the initial setup, we had a few cases where we needed extra clarification from support.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Consumer Information Solutions
Founded: 2020
United States
consumerinformationsolutions.com/why-cis

Company Information

Teliqon
Founded: 2018
Estonia
teliqon.io

Alternatives

Alternatives

Categories

Categories

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk Features

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
e911
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Integrations

Active Directory
Amazon S3
Azure-AD-External-Identities
Facebook Messenger
Google Chrome
Google Cloud Storage
HubSpot CRM
Microsoft Dynamics 365
Microsoft Edge
Microsoft Outlook
Microsoft Teams
Mozilla Firefox
Odoo
Protel Cloud PMS
Red Hat Integration
SQL Server
Salesforce
Zendesk
Zoho CRM Plus
Zoho Desk

Integrations

Active Directory
Amazon S3
Azure-AD-External-Identities
Facebook Messenger
Google Chrome
Google Cloud Storage
HubSpot CRM
Microsoft Dynamics 365
Microsoft Edge
Microsoft Outlook
Microsoft Teams
Mozilla Firefox
Odoo
Protel Cloud PMS
Red Hat Integration
SQL Server
Salesforce
Zendesk
Zoho CRM Plus
Zoho Desk
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