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About

Console is an AI-native ITSM and agent platform that centralizes employee requests, automates repetitive workflows, and executes tasks across a company’s existing tools. Employees submit requests through channels like Slack, Teams or Google chat, which flow into a unified inbox where they are categorized, routed, and prioritized. From there, Console uses knowledge base content to answer common questions and playbooks to take action on requests, including multi-step workflows with approvals and integrations into systems like identity providers and SaaS apps. Rather than just tracking tickets, Console is designed to resolve them end-to-end by combining request intake, automation, and execution in a single system.

About

FlowTux is an AI-powered IT service management (ITSM) and helpdesk platform that triages, diagnoses and resolves support tickets automatically. It pulls issues from Slack, WhatsApp, email, error trackers like Sentry and Datadog, and GitHub issues into a single queue, so engineers are no longer pulled out of deep work to handle routine triage. Its AI, Tux AI, indexes your codebase once and keeps that index current with every merge. It can read a stack trace, trace the problem to the affected files and pull requests, and fix routine issues automatically, including running approved, allow-listed fixes directly on the device. FlowTux reports that around half of tickets are resolved without human intervention.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT, HR, and Legal professionals

Audience

Enterprise, B2B, IT Companies, Software Companies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$79/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Console
Founded: 2023
www.console.com

Company Information

FlowTux
flowtux.com

Alternatives

SysAid

SysAid

SysAid Technologies

Alternatives

Categories

AI IT Agents Supported
ITSM Supported

Categories

Integrations

Addigy Supported
Coda Supported
Confluence Supported
Fleet Supported
Freshservice Supported
HiBob Supported
Iru Supported
Jamf Now Supported
Jira Supported
Linear Supported
Microsoft Teams Supported
Notion Supported
Okta Supported
Opal Security Supported
Slack Supported
Workday HCM Supported

Integrations

Addigy Not Supported
Coda Not Supported
Confluence Not Supported
Fleet Not Supported
Freshservice Not Supported
HiBob Not Supported
Iru Not Supported
Jamf Now Not Supported
Jira Not Supported
Linear Not Supported
Microsoft Teams Not Supported
Notion Not Supported
Okta Not Supported
Opal Security Not Supported
Slack Not Supported
Workday HCM Not Supported
Claim Console and update features and information
Claim Console and update features and information
Claim FlowTux and update features and information
Claim FlowTux and update features and information