ConneXio vs. Twilio Comparison


ConneXio	Twilio	+	+
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Platforms Supported Windows Mac Linux SaaS / Web On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux SaaS / Web On-Premises iPhone iPad Android Chromebook
Audience For businesses looking for a cloud based customer interaction management system to handle contact database, priority call routing (PCR) and agent scripting		Audience Developers that need flexible APIs that power communications applications, at companies of all sizes
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $29.99 Free Version Free Trial		Pricing $0.0085 per min Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 4.7 / 5 features 4.7 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 4.8 / 5 ease 4.7 / 5 features 5.0 / 5 design 4.8 / 5 support 4.5 / 5 Read all reviews
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information ConneXio Founded: 2014 United States www.connexiocloud.com/connexio-cloud-free-trial/		Company Information Twilio Founded: 2008 United States www.twilio.com/en-us
Alternatives DID Global		Alternatives Sendbird
NICE CXone NICE		Textellent
CloudTalk		Squaretalk
uContact net2phone		TeleSign
Ytel View All		Telnyx View All
Categories Auto Dialer Business VoIP Call Center Call Forwarding Call Monitoring Chatbot Cloud PBX Contact Center as a Service (CCaaS) Customer Engagement IVR Predictive Dialer Sales Dialers Telephony		Categories Application Development Call Recording Call Tracking Cloud Communication Platform Communications Platform as a Service (CPaaS) Customer Data Platforms (CDP) Customer Engagement IoT Mobile App Development SIP Trunk SMS API SMS Gateways Voice Calling API & SDK WhatsApp Marketing
Customer Engagement Features Analytics Churn Management Communication Management Community Management Content Syndication Feedback Collection Gamification Live Chat Video Content Show More Features Auto Dialer Features Call Center Management Call Recording Call Reporting Call Scripting Lead Management Power Dialer Predictive Dialer Preview Dialer Progressive Dialer Surveys Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Chatbot Features Call to Action Context and Coherence Human Takeover Inline Media / Videos Machine Learning Natural Language Processing Payment Integration Prediction Ready-made Templates Reporting / Analytics Sentiment Analysis Social Media Integration Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing IVR Features Call Center Call Logging Call Recording Call Routing Multiple Scripts Phone Key Input Survey Management Text to Speech Voice Customization Voice Mail Predictive Dialer Features Call Monitoring Call Recording Call Results Call Transfer Callback Scheduling Campaign Specific Caller ID Contact Management FCC Compliance FTC Compliance Lead Capture Lead Management Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP		Customer Engagement Features Analytics Churn Management Communication Management Community Management Content Syndication Feedback Collection Gamification Live Chat Video Content Show More Features Cloud Communication Platform Features Audio / Video Conferencing Call Center Call Recording Call Routing Chat / Messaging Fax Management File Sharing IVR / Voice Recognition IoT Features Application Development Big Data Analytics Configuration Management Connectivity Management Data Collection Data Management Device Management Performance Management Prototyping Visualization Mobile App Development Features Access Controls / Permissions Any App Development Language Collaboration Tools Compatibility Testing Data Modeling Debugging Drag and Drop Editor Enterprise Mobility (EMM/MAM) FaceID and TouchID For Consumer Apps For Enterprise Apps Integration Options Mobile App Security Multi-Factor Authentication (MFA) Multiple Apps from Same Base No Dependencies No-Code Reporting / Analytics Single Sign-On (SSO) Source Control Visual Editor WhatsApp Marketing Features Alerts API Autoresponder Bulk Messaging Campaign Management Contact Management Multi-Language Support Reporting / Analytics
Integrations Agile CRM Salesforce Zendesk monday.com Automate.io Centaur TBMS EVA-REC Hyperping InMoment Launch27 Paragon Pinpoint PoweredLocal QuickBooks Online Advanced Sentry Stonebranch Trident 1 Truto Voizee WhenThen Show More Integrations View All 9 Integrations		Integrations Agile CRM Salesforce Zendesk monday.com Automate.io Centaur TBMS EVA-REC Hyperping InMoment Launch27 Paragon Pinpoint PoweredLocal QuickBooks Online Advanced Sentry Stonebranch Trident 1 Truto Voizee WhenThen Show More Integrations View All 767 Integrations
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