Conferbot

Conferbot

Netraga
HelpCrunch

HelpCrunch

3.0 out of 5 stars
Conferbot HelpCrunch

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Conferbot:

About

We help you build a chatbot for your website for free without coding. Create bots for leads, surveys & quizzes that people enjoy answering. Build engaging conversations rather than filling boring forms. Qualify your visitors by asking questions designed to identify your customer. Grow your revenue by converting qualified leads into customers. Grow your pipeline with sophisticated always-on chatbots that generate more qualified leads on your website. Cut response times and improve customer satisfaction with automated assistants that are available to help 24/7. Delight customers, collect information, and provide great service in real-time, right on your website. Improve customer experience and drive your Shopify sales with Conferbot. Conferbot on WordPress can generate leads, answer customers' questions, or simply welcome visitors. Conferbot on Webflow increases conversions by giving website visitors immediate access to help.
HelpCrunch:

About

Start live chatting with your visitors and customers now. Convert more leads, drive sales and provide faster customer support with the most customizable widget. Instantly boost visitor to lead conversions on your website. All you need is a modern live web chat with automated greeting messages. Pre-qualify your leads by automatically collecting their contact info and messages. You can reply to them right away or when your team is back online. Increase your support team’s productivity with Help Desk features deeply integrated into HelpCrunch Live Chat. One support agent can simultaneously handle up to 5 chats with customers. Localize your chat widget for different markets, customize its size & color, change button style, wallpapers, and more - make it suit your unique brand perfectly. Respond faster with pre-made answers to common questions.Enable sound, browser, email, Slack alerts. Never miss a word.
Conferbot:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
HelpCrunch:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Conferbot:

Audience

Businesses searching for a solution to build a chatbot for recruiting, lead-generation, and customer support
HelpCrunch:

Audience

Live chat solution for companies wanting to create a relationship with their customers
Conferbot:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
HelpCrunch:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Conferbot:

API

Offers API Not Supported
HelpCrunch:

API

Offers API Not Supported
Conferbot:

Screenshots and Videos

HelpCrunch:

Screenshots and Videos

Conferbot:

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported
HelpCrunch:

Pricing

$12 per user per month
Free Version Not Supported
Free Trial Supported
Conferbot:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
HelpCrunch:

Reviews/Ratings

Overall 3.0 / 5
ease 5.0 / 5
features 3.0 / 5
design 5.0 / 5
support 5.0 / 5
HelpCrunch:

Pros & Cons from Real Users

Pros

  • It's an okay set up for software. Doesn't seem to be super difficult to use. However I feel like it could have more features.

Cons

  • It's very basic so if you want an advanced system this isn't it.
Conferbot:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
HelpCrunch:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Conferbot:

Company Information

Netraga
Founded: 2019
India
www.conferbot.com
HelpCrunch:

Company Information

HelpCrunch
Founded: 2014
United States
helpcrunch.com
Conferbot:

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Conferbot:

Categories

Chatbot Supported
Customer Service Supported
Live Chat Supported
HelpCrunch:

Categories

CRM Supported
Help Desk Supported
Live Chat Supported
HelpCrunch:

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Not Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported
Conferbot:

Integrations

WordPress Supported
Angular Supported
Bootstrap Supported
HTML Supported
HelpShelf Not Supported
InsertChat Not Supported
KonnectzIT Not Supported
Morphic Not Supported
Pabbly Connect Not Supported
Pabbly Email Marketing Not Supported
React Supported
Shopify Supported
Slack Not Supported
Squarespace Supported
Stackreaction Not Supported
VUE Supported
Webflow Supported
Wix Supported
HelpCrunch:

Integrations

WordPress Supported
Angular Not Supported
Bootstrap Not Supported
HTML Not Supported
HelpShelf Supported
InsertChat Supported
KonnectzIT Supported
Morphic Supported
Pabbly Connect Supported
Pabbly Email Marketing Supported
React Not Supported
Shopify Not Supported
Slack Supported
Squarespace Not Supported
Stackreaction Supported
VUE Not Supported
Webflow Not Supported
Wix Not Supported
Conferbot:
Claim Conferbot and update features and information
Claim Conferbot and update features and information
HelpCrunch:
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Claim HelpCrunch and update features and information