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About

Conectys is a leading global BPO providing specialized, award-winning solutions that reduce costs and increase speed to market for its clients. The company combines talented multilingual teams with proven processes and cutting-edge technology to deliver unmatched User Generated Content (UGC) moderation and Customer Experience (CX) solutions including call center customer support, technical support and virtual assistant packages in over 35 languages, 24/7/365. All services are powered by ConectysOS - the company's Contact Center SaaS platform. ConectysOS (an industry-recognized Automation Project of the Year finalist) standard features connect quality monitoring, workforce management and real-time views, all no cost to its clients. For companies across the globe facing challenges like hyper-growth and market disruption, Conectys is a BPO provider that delivers cost reduction and increases the speed of implementation for its clients.

About

Custom neural network trained to triage reported content. For years, social networks have relied on users to report abuse, hate speech, and other types of online harms. Reports are sent to moderation teams who review each abuse report individually. Many platforms receive thousands of reports daily, most of which can be closed without taking action. Meanwhile, reports containing time-sensitive content — suicide threats, violence, terrorism, and child abuse — risk going unseen or not being reviewed until it’s too late. There are legal implications as well. The German law known as NetzDG says that platforms must remove reported hate speech and illegal content within 24 hours — or face fines of up to 50 million euros. Similar laws concerning reported content are being introduced in France, Australia, the UK, and across the globe. With Two Hat’s reported content product Predictive Moderation, platforms can train a custom AI model on their moderation team’s consistent decisions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that need a BPO provider to reduce costs and increase the speed of implementation

Audience

Platform owners that need a predictive moderation solution to use trained custom AI models for their moderation teams

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Conectys
Founded: 2004
United States
www.conectys.com/digital-solutions/

Company Information

Two Hat
Founded: 2012
Canada
www.twohat.com/predictive-moderation-template/

Alternatives

Alternatives

Tisane

Tisane

Tisane Labs
BotCore

BotCore

Acuvate Software
Intrinsic

Intrinsic

Decoy Technologies

Categories

Categories

Integrations

Adobe Acrobat
HubSpot CRM
HubSpot Customer Platform
Kayako
LivePerson Automotive
Microsoft Dynamics 365
Microsoft Excel
Microsoft Word
OTRS
Salesforce
Zendesk

Integrations

Adobe Acrobat
HubSpot CRM
HubSpot Customer Platform
Kayako
LivePerson Automotive
Microsoft Dynamics 365
Microsoft Excel
Microsoft Word
OTRS
Salesforce
Zendesk
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Claim Conectys and update features and information
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