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About

Complyr is complaint management software for organisations across all sectors, with a dedicated subject access request (SAR/DSAR) solution. It brings complaint cases, evidence, documents, actions and decisions into structured case records, replacing spreadsheets and shared inboxes. Teams can configure workflows, statuses and flags, assign actions and track deadlines. Time-stamped activity logs, role-based access and real-time dashboards support oversight and governance. Professional and Enterprise plans add a secure case portal, public case forms, document templates and custom reporting. Enterprise adds advanced workflow logic, custom dashboards, scheduled reports, custom integrations and historic data import. For financial services, Complyr supports FCA DISP complaint processes and Consumer Duty oversight. Its SAR/DSAR solution helps data protection teams manage requests and deadlines. Pricing is published, and a free trial is available after a demo.

About

eeedo desk is a true omnichannel customer service software which combines all communication channels in a single tool. Our customer service & customer complaints management software helps you to manage your customer service effectively in every channel. Keep track of maintenance information of your vehicles, rolling stock and other equipment and machinery with our cloud-based fleet maintenance solution. Handle customer service tickets & customer complaints effectively with our solution. Take in cases from email, call center software, your website and social media. When additional input is needed, your customer service agents can forward tasks to the correct person in your organization. Our cloud-based software will help you to provide better & faster customer service.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Complaint teams, complaints managers, compliance teams, operations leaders and regulated firms in financial services, insurance, motor finance and customer-facing regulated sectors.

Audience

Businesses searching for a Social Networking solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£147/mth /3 users/Starter Plan
Starter Plan: £49 /mth, billed annually, or £57/mth, billed monthly - min 3 users

Professional Plan: £89/mth, billed annually, or £105/mth, billed monthly - min 5 users

Enterprise Plan: contact Complyr
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Complyr
Founded: 2023
United Kingdom
www.complyr.co.uk

Company Information

eeedo
Founded: 2010
Finland
eee.do/

Alternatives

Resolve Enterprise

Resolve Enterprise

Resolve Software Group

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Focus Desk

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isoTracker Complaints Management

isoTracker Solutions Ltd
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Everest 7

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Quick Assign Service CRM

Quick Assign Service CRM

Twobro Power Solutions

Categories

Categories

Social Networking Supported

Complaint Management Features

Case Management Supported
Complaint Classification Supported
Corrective Actions (CAPA) Not Supported
Customer Complaint Tracking Supported
Feedback Management Not Supported
Forms Management Supported
Issue Tracking Supported
Quality Assurance Management Not Supported
Routing Not Supported
Self Service Portal Supported
Social Media Monitoring Not Supported
Survey Management Not Supported

Social Networking Features

Activity / News Feed Supported
Advertising Management Supported
Blogs Supported
Data Security Supported
Event Management Supported
Group Management Supported
Media Library Supported
Privacy Options Supported
Real-time Chat Supported
Social Media Integration Supported
Social Media Tagging Supported
User Profiles Supported

Integrations

No info available.

Integrations

No info available.
Claim Complyr and update features and information
Claim Complyr and update features and information
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Claim eeedo and update features and information