CommCareDimagi
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Related Products
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About
The most widely-deployed and evidence-based platform for enabling Frontline Workers, CommCare empowers organizations to build their own digital solutions to better deliver services, manage clients, and collect data. Built to support the complexities and idiosyncrasies of frontline work, CommCare can meet nearly every frontline use case in any setting (including offline) at any scale, from pilot to nationwide programs.
CommCare's unique value is its proven ability to deliver technology which is both highly impactful and highly scalable. More than one million Frontline Workers have used CommCare applications to deliver critical frontline services across numerous sectors. Dimagi’s expert team delivers CommCare on an open source, professionally managed foundation which is best in its class for sustainability, support, and top-tier security that meets rigorous standards including GDPR, HIPAA, & SOC-2.
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About
CommPeak helps organizations transform how they handle inbound and outbound communication. With cloud-based solutions that boost productivity, deepen engagement, and expand operational visibility, CommPeak turns everyday interactions into measurable business results.
Across every area of business communication, organizations can use CommPeak’s full range of cloud-based services. Use predictive dialing and omnichannel messaging to expand customer outreach. Manage business calling through Cloud PBX, an internet-based phone system. Identify and connect with active numbers using HLR LookUp, reach global markets with A–Z VoIP termination, and establish a local presence in target regions with DID numbers.
With integrations for over 100 CRMs and internal systems, CommPeak blends well with existing processes, allowing teams to get started quickly.Real-time monitoring provides complete visibility into performance. Combined with AI insights, a tier-1 provider network, and 24/7 live support
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
International non-governmental organizations (iNGOs), local organizations, governments
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Audience
Organizations of all sizes that need Predictive Dialer, VoIP, PBX, SMS and messaging service
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$100 per month
Billed annually
Free Version
Supported
Free Trial
Supported
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Pricing
$75 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationDimagi
Founded: 2002
United States
commcare.dimagi.com
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Company InformationCommPeak
Founded: 2012
Hong Kong
www.commpeak.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Auto Dialer Features
Call Center Management
Not Supported
Call Recording
Not Supported
Call Reporting
Supported
Call Scripting
Not Supported
Lead Management
Supported
Power Dialer
Supported
Predictive Dialer
Supported
Preview Dialer
Supported
Progressive Dialer
Supported
Surveys
Not Supported
Business Phone Systems Features
Call Logging
Supported
Call Monitoring
Supported
Call Recording
Not Supported
Call Routing
Supported
Employee Directory
Not Supported
IVR / Voice Recognition
Supported
Mobile Access
Not Supported
Virtual Call Center
Supported
Web Conferencing
Not Supported
Business VoIP Features
Call Parking
Not Supported
Call Recording
Not Supported
Contact Management
Not Supported
Encryption
Supported
IVR / Voice Recognition
Supported
Ring Groups
Not Supported
SIP Trunking
Supported
Unified Communications
Supported
Voice Quality Enhancement
Supported
Cloud PBX Features
Call Recording
Not Supported
Call Routing
Supported
IVR / Voice Recognition
Supported
Ring Groups
Not Supported
SIP Trunking
Supported
Virtual Extensions
Supported
Web Conferencing
Not Supported
Predictive Dialer Features
Call Monitoring
Supported
Call Recording
Not Supported
Call Results
Supported
Call Transfer
Supported
Callback Scheduling
Supported
Campaign Specific Caller ID
Supported
Contact Management
Not Supported
FCC Compliance
Not Supported
FTC Compliance
Not Supported
Lead Capture
Not Supported
Lead Management
Not Supported
SMS Marketing Features
2-Way Messaging
Supported
Artificial Intelligence
Not Supported
Contact Management
Supported
Mass Texting
Supported
Message Personalization
Supported
MMS
Not Supported
Mobile Coupons
Supported
Mobile Keywords
Supported
Polls / Voting
Not Supported
Reporting/Analytics
Supported
Scheduled Messaging
Supported
Shortcodes
Supported
Text-to-Win
Not Supported
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Integrations
Zapier
Supported
DHIS2
Supported
Dynamics 365 Customer Service
Not Supported
Emailable
Supported
FYNXT
Not Supported
HubSpot CRM
Not Supported
Intercom
Not Supported
LXCRM
Not Supported
LiveAgent
Not Supported
Microsoft Power BI
Supported
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Integrations
Zapier
Supported
DHIS2
Not Supported
Dynamics 365 Customer Service
Supported
Emailable
Not Supported
FYNXT
Supported
HubSpot CRM
Supported
Intercom
Supported
LXCRM
Supported
LiveAgent
Supported
Microsoft Power BI
Not Supported
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