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About

ComAround Knowledge is a KCS v5 verified knowledge management and self-service software that captures, structures, and shares knowledge throughout the support flow. Developed by ComAround, a trusted knowledge management and self-service specialist, ComAround Knowledge transforms the way organizations deliver their support in order to improve workforce productivity, reduce costs, boost customer satisfaction, and increase revenue stream.

About

Are you spending too much time trying to find the right information? Up to 30% of working time is lost searching for correct, valid and up-to-date information. With Matterial, you collect all corporate knowledge, network it into a comprehensible system and make it quickly findable. This way, everyone gets the information they need directly. You finally want to manage your knowledge more effectively? With Matterial, you keep your company's knowledge alive, document processes and inform your employees and customers. You provide all answers from a single source for a wide range of communication channels. In a live demo, we show you what your knowledge base of the future could look like. Free of charge and without obligation. Without you as a partial supplier, component, system or module supplier, the automotive industry could not survive. Knowledge is critical to success for you in your creative, highly specialized medium-sized company in order to stay on top of product development.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Professional service organizations wanting to achieve knowledge management and self-service success by leveraging world-leading solutions and best practice methods.

Audience

Organizations in need of a solution to collect all corporate knowledge and network it into a comprehensible system

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30.00/month/user
Free Version Not Supported
Free Trial Supported

Pricing

€4.99 per user
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

ComAround
Founded: 1999
Sweden
www.comaround.com

Company Information

Matterial
United Kingdom
www.matterial.com/en/

Alternatives

Alternatives

RightAnswers

RightAnswers

Upland Software
kaams

kaams

Amsphere
Berkeley Publisher

Berkeley Publisher

Berkeley Bridge

Categories

Corporate Wiki Supported

Categories

Corporate Wiki Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Integrations

Kindly Supported
Salesforce Agentforce Service Supported
ServiceNow Supported
Zendesk Supported

Integrations

Kindly Not Supported
Salesforce Agentforce Service Not Supported
ServiceNow Not Supported
Zendesk Not Supported
Claim ComAround Knowledge and update features and information
Claim ComAround Knowledge and update features and information
Claim Matterial and update features and information
Claim Matterial and update features and information