Audience
Professional service organizations wanting to achieve knowledge management and self-service success by leveraging world-leading solutions and best practice methods.
About ComAround Knowledge
ComAround Knowledge is a KCS v5 verified knowledge management and self-service software that captures, structures, and shares knowledge throughout the support flow. Developed by ComAround, a trusted knowledge management and self-service specialist, ComAround Knowledge transforms the way organizations deliver their support in order to improve workforce productivity, reduce costs, boost customer satisfaction, and increase revenue stream.
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Pricing
Starting Price:
$30.00/month/user
Free Trial:
Free Trial available.
Integrations
Company Information
ComAround
Founded: 1999
Sweden
www.comaround.com
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
ComAround Knowledge Frequently Asked Questions
Q: What kinds of users and organization types does ComAround Knowledge work with?
ComAround Knowledge works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does ComAround Knowledge support in their product?
ComAround Knowledge supports these languages: English.
Q: What kind of support options does ComAround Knowledge offer?
ComAround Knowledge offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does ComAround Knowledge integrate with?
ComAround Knowledge integrates with: Kindly, Salesforce Agentforce Service, ServiceNow, and Zendesk.
Q: Does ComAround Knowledge have a mobile app?
Yes, ComAround Knowledge has a mobile app for iPhone, iPad, and Android.
Q: What type of training does ComAround Knowledge provide?
ComAround Knowledge provides training in the form of documentation, live online, webinars, and in person.
Q: Does ComAround Knowledge offer a free trial?
Yes, ComAround Knowledge offers a free trial.
Q: How much does ComAround Knowledge cost?
Pricing for ComAround Knowledge starts at $30.00/month/user.
ComAround Knowledge Product Features
Knowledge Management
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
Artificial Intelligence (AI)
Not Supported
Discussion Boards
Not Supported