ComAround KnowledgeComAround
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Related Products
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About
ComAround Knowledge is a KCS v5 verified knowledge management and self-service software that captures, structures, and shares knowledge throughout the support flow. Developed by ComAround, a trusted knowledge management and self-service specialist, ComAround Knowledge transforms the way organizations deliver their support in order to improve workforce productivity, reduce costs, boost customer satisfaction, and increase revenue stream.
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About
MindTouch is an enterprise-grade, AI-powered knowledge management platform designed to enhance customer self-service, agent assistance, and overall customer experience. It enables organizations to create, manage, and deliver consistent, personalized content across various touchpoints, including websites, support portals, and CRM systems. Key features include intelligent search capabilities, content personalization, access controls, and integration with tools like Salesforce and ServiceNow. The platform supports multilingual content and offers analytics to optimize knowledge base effectiveness. By providing a centralized repository for information, MindTouch helps reduce support costs, improve customer satisfaction, and increase operational efficiency.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Professional service organizations wanting to achieve knowledge management and self-service success by leveraging world-leading solutions and best practice methods.
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Audience
Enterprises and customer service organizations seeking to improve self-service capabilities and streamline knowledge management across multiple channels
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$30.00/month/user
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationComAround
Founded: 1999
Sweden
www.comaround.com
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Company InformationMindTouch
Founded: 2005
United States
www.mindtouch.com
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Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Integrations
Salesforce Agentforce Service
ServiceNow
Zendesk
Five9
Indent
Kindly
SAP CRM
SAP Knowledge Central
SAP Service Cloud
SAP SuccessFactors
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Integrations
Salesforce Agentforce Service
ServiceNow
Zendesk
Five9
Indent
Kindly
SAP CRM
SAP Knowledge Central
SAP Service Cloud
SAP SuccessFactors
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