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About

ComAround Knowledge is a KCS v5 verified knowledge management and self-service software that captures, structures, and shares knowledge throughout the support flow. Developed by ComAround, a trusted knowledge management and self-service specialist, ComAround Knowledge transforms the way organizations deliver their support in order to improve workforce productivity, reduce costs, boost customer satisfaction, and increase revenue stream.

About

Docsie is an award-winning digital documentation and knowledge management platform based in Ontario, Canada. You can access Docsie through a SaaS web application to create & edit documentation from any location. Then, you can publish content to a dynamic knowledge portal that users can access whenever they need information! Docsie offers powerful business-grade features to write & manage product documentation: - Docsie Pilot onboarding - Custom portal design & optional training for paid plans - Internal & external portal for employees & end-users - Workspaces - Knowledge base analytics & user feedback collection - Free custom domain - Markdown import & export - WYSIWYG Editor - iFrame embed - SwaggerAPI import - Snippet, fragment, document & topic templates - Help center & in-app help interface - Guided tour builder - Version & language management - Webhooks - AI translation & content generation - Project management - RBAC/JWT/SSO for security

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Professional service organizations wanting to achieve knowledge management and self-service success by leveraging world-leading solutions and best practice methods.

Audience

Businesses that want to create, edit, and publish dynamic documentation in a knowledge base to educate their employees and end-users

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30.00/month/user
Free Version Not Supported
Free Trial Supported

Pricing

$39 per month (annual)
Forever Free Startup - $0
Startup Plus - $39 USD per month (billed annually) OR $49 USD per month(billed monthly)
Small Team - $79 per month (billed annually) OR $99 per month (billed monthly)
Business - $249 per month (billed annually) OR $315 per month (billed monthly)
Organization - custom pricing based on requirements
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

ComAround
Founded: 1999
Sweden
www.comaround.com

Company Information

Docsie
Founded: 2018
Canada
www.docsie.io

Alternatives

Alternatives

RightAnswers

RightAnswers

Upland Software
Archbee

Archbee

AiurLabs
Bit.ai

Bit.ai

Bit Tech Labs
Shelf

Shelf

Shelf.io

Categories

Corporate Wiki Supported

Categories

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Knowledge Management Features

Artificial Intelligence (AI) Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Document Generation Features

Batch Processing Not Supported
Collaboration Supported
Digital Signature Not Supported
Interaction Tracking Supported
Multiple Output Formats Supported
Templates Supported

Enterprise Content Management (ECM) Features

Archiving & Retention Supported
Collaboration Tools Supported
Content Lifecycle Management Not Supported
Digital Asset Management Not Supported
Document Management Supported
Electronic Signature Not Supported
Information Governance Supported
Mobile Access Supported
Search Supported
Version Control Supported
Workflow Management Supported

Software Documentation Features

Access Roles / User Permissions Supported
Automatic Documentation Generation Supported
Collaboration Tools Supported
Docs Web Hosting Not Supported
Feedback Capture Supported
Markdown Support Supported
Multiple Formats Support Supported
Multiple Versions Support Supported
reStructured Text Support Not Supported
Version Control Supported
Webhooks Supported
WYSIWIG Editor Supported

Integrations

AccessOwl Not Supported
Airtable Not Supported
Bitbucket Not Supported
CodePen Not Supported
CodeSandbox Not Supported
Figma Not Supported
GitHub Not Supported
GitHub Gist Not Supported
GitLab Not Supported
Google Drive Not Supported
JSFiddle Not Supported
Kindly Supported
Loom Not Supported
Microsoft Word Not Supported
Miro Not Supported
Salesforce Agentforce Service Supported
Swagger Not Supported
Zendesk Supported
iorad Not Supported

Integrations

AccessOwl Supported
Airtable Supported
Bitbucket Supported
CodePen Supported
CodeSandbox Supported
Figma Supported
GitHub Supported
GitHub Gist Supported
GitLab Supported
Google Drive Supported
JSFiddle Supported
Kindly Not Supported
Loom Supported
Microsoft Word Supported
Miro Supported
Salesforce Agentforce Service Not Supported
Swagger Supported
Zendesk Not Supported
iorad Supported
Claim ComAround Knowledge and update features and information
Claim ComAround Knowledge and update features and information
Claim Docsie and update features and information
Claim Docsie and update features and information